Community Manager
A bit about us:
We’re on a mission to change the tire industry — how it’s delivered and experienced. A pioneer in the automotive e-commerce industry, we take pride in our extensive selection of top-name brands and budget-friendly options, ensuring our customers find the perfect tire to suit their needs. As a part of our growing and dynamic team, you'll contribute to our commitment to exceptional service, innovation, and customer satisfaction. Embrace the opportunity to be a driving force behind one of the fastest-growing e-commerce companies in the US, and apply now!
A bit more about this role:
As a Community & Social Media Manager, you will report directly to the Marketing Operations Manager. In this role, you will assist the marketing team in managing our brand’s social media and building a strong community on all platforms. You will focus on designing compelling content, handling social media scheduling, and engaging with customers to drive awareness and growth for our e-commerce tire business.
Eligibility Requirements
- Education: Associate degree or currently pursuing a bachelor’s degree in marketing, communication, or a related field.
- Availability to work full USA hour shift: 7 AM-3:30 PM EST
- At least 1 year of experience managing social media platforms for a brand or company.
- Portfolio: Must provide examples of past social media work.
- Fluent in speaking, reading, and writing English
- High-speed Wi-Fi connection
- Must not have had any disciplinary actions regarding attendance, conduct, and/or performance in the past 90 days and must not be approaching such action
Responsibilities include, but are not limited to:
Social Media Management:
- Assist in designing and implementing creative social media templates that reflect market trends.
- Create and manage a content calendar tailored to each social platform (Facebook, Instagram, X, TikTok, LinkedIn, etc.).
- Monitor, engage, and respond to community feedback, questions, and concerns in a timely manner.
- Collaborate with the marketing team to develop and execute social media campaigns that promote brand awareness and customer engagement.
- Track and report on social media performance metrics, making recommendations for improvement.
- Stay updated with the latest social media trends, tools, and best practices.
Attributes to success:
- Creativity and an eye for professional design and messaging.
- High degree of accuracy and attention to detail in all aspects of work
- Excellent presentation and analytical skills
- Adaptability and eagerness to learn in a fast-paced environment.
Desired skills & experience:
- Basic knowledge of digital marketing tools and social media management software
- Experience with content creation, copywriting, and basic graphic design (e.g., Canva).
- A strong plus: A passion for cars or the automotive industry.
- Familiarity with analytics tools (e.g., Google Analytics, social media insights) to track performance.
- Comfortable working with Google/Microsoft products for reporting and presentations.
- Understanding of SEO principles and keyword research is a plus.
- Strong communication skills and the ability to work collaboratively in a team environment.
- You’re a great team member with a can-do attitude; you’re self-reflective
- Competitive Pay
- Remote work - You can work from anywhere
- Work equipment
- 10 Personal time off (PTO) , 7 US National Holidays
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