Back to jobs
tags.new

PMO & Business Systems Director (Hybrid)

Englewood, CO

Summary 

The PMO & Business Systems Director is a key member of the COO leadership team and is responsible for directing and overseeing the organization's portfolio of projects and performance. Responsible for managing IT solutions back-end business systems development and support, budget, team leadership and cross-functional collaboration, dev/ops planning, risk management/mitigation, API’s, environment planning, vendor management, and supporting the business. We are seeking someone who is well versed in leading through influence, building relationships, gaining trust, creating, and driving process improvements. This position is expected to have a key role in setting the strategy and influencing the roadmap for the company. 

Essential Functions

Operations:

  • Aligns operational programs and strategies to assist the organization in meeting goals and objectives efficiently.
  • Monitors and analyzes performance metrics and summarizes operational data.
  • Approves and allocates resources based on business priorities.
  • Coordinates with leadership staff to assess and ensure performance growth.

Program Management:

  • Develops and directs project management operations and strategic planning to meet organizational goals.
  • Provides overall strategic governance for projects by establishing standards, processes, and tools used for effective project delivery.
  • Develops project scope, budget, and schedules; and assures projects meet the organization's strategic objectives, performance targets, and needs.
  • Prioritizes and determines capacity for company-wide current and future projects.
  • Establishes measures to set productivity and quality targets and to assess results for all projects.
  • Responds to escalated project issues that may impede project delivery and coordinates solutions.
  • Monitors and analyzes project metrics to identify weaknesses or problems and to propose operational improvements and/or cost savings for future projects.
  • Establishes project teams and distributes the project workload.
  • Sets and manages project expectations.
  • Ensure projects are completed on time and within established quality standards.
  • Delivers project updates and results to the CEO, leadership team, and/or project sponsors.

IT, Business Systems:

  • Deliver projects as defined by the PMO, including identifying risks & mitigations.
  • Builds, leads, and coaches multiple delivery teams throughout project life cycles and IT SDLC.
  • Manages offshore vendor development teams
  • Manages agile sprint planning and delivery
  • Lead the technical aspects of process and platform solutions, development, and operations – ERP/CRM platform (MS Dynamics 365)
  • Provide profound technical advice and establish relationships with the business stakeholders to be recognized as their trusted advisor
  • Identify opportunities for Toastmasters to create solutions that satisfy members and grow the business
  • Continuously build knowledge of technical architecture, tools, systems, and languages used across various business partners to ensure clarity amongst all parties

Leadership:

  • Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work.
  • Contributes to strategic planning, direction, and goal setting for the organization in collaboration with members of the leadership team.
  • Supports the mission, goals, objectives, and values of the organization.

Knowledge & Skills:

  • Strong grasp of current technologies and business challenges.
  • Proven experience in Agile/SCRUM/SAFe/Kanban environments.
  • Strong planning, organizational, leadership and execution skills.
  • Ability to manage multiple projects and tasks simultaneously.
  • Ability to work across programs and projects to ensure technical excellence in support of member experience.
  • Proven experience in budget planning and resource management.
  • Required Experience in ERP/CRM platforms
  • Strong verbal and written communication skills.
  • Effective at communicating & building relationships with stakeholders and inspire/motivate staff.
  • Proven ability to promote and drive change within an organization.

Requirements:

  • Bachelor’s degree
  • Ten years of experience in project management
  • Six years of experience leading development and operations for Business Systems
  • 3+ years’ experience as a Sr. Manager/Director
  • Proven experience with contract management and offshore vendors
  • Demonstrable experience with architectural principles
  • Strong knowledge and demonstrated experience in agile project management using Azure DevOps or Jira.
  • Leadership capabilities to work effectively cross-functionally and drive teams to success
  • Ability to guide teams to find solutions and solve problems in projects that delivers a win-win
  • Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients
  • A business leader with a passion for the future of Toastmasters who demonstrates strong knowledge processing solutions, cloud strategies, digital transformation, and focused on the member experience.
  • A proactive and driven individual with the capacity to adapt to solve problems, address challenges and enable progression
  • Technical acumen and an ability to engage with developers, vendors, and product to develop solutions.
  • Ability to present to senior leadership level and dive into business problems.
  • Demonstrated ability to build, manage and grow teams to be high performing.
  • Must be onsite in a hybrid work schedule (several days a week in Denver office)

Preferred Qualifications

  • Project management certification
  • Masters in MBA, organization management, or business operations
  • Experience with MS Dynamics D365

This position is accepting applications until 01/23/2026.

Pay Range

$180,000 - $220,000 USD

Compliance with all company policies, including but not limited to the company’s COVID-19 vaccination policy and testing and face-covering policy, is a condition of employment. You must be able to connect to a reliable internet service to perform all job duties when working from home. Work authorization is required, and sponsorship is not available. Candidates must be legally authorized to work in the U.S.

This is a hybrid role, with some days remote and some days on-site (typically 3 per week) in our office at 9127 S. Jamaica St., Englewood, CO 80112. When working in the office, we follow CDC guidelines.

Join Toastmasters!

We offer a competitive salary and benefits package: Medical, Dental, Vision, Life, Short and Long-Term Disability Insurance, 401(k) Retirement Plan with a match, along with 15 days of paid Vacation, 10 paid Sick days, and 12 paid Holidays.

A close-knit culture and steady work/life balance are tantamount to success at Toastmasters International. The educational nonprofit strives to cultivate an upbeat, prolific workforce through valued benefits, such as complimentary coffee and tea bar, employee-focused events/lunches, and prize-winning contests.

The company-wide camaraderie can be felt in the sleek breakrooms and wide-open workspace, which face large windows and let in a lot of light and positive energy in a LEED-certified building. Holidays are important here: in addition to 12 paid holidays per year, the company encourages monthly potlucks, Halloween costumes, department decorations, and making merry at year’s end.

Smart casual is the dress code, which means you can wear jeans with a nice shirt and shoes. Toastmasters' employees are welcome to become Toastmasters members with free membership and an on-site company club.

Wellness is a focal point throughout the year, highlighted by events, including our annual Toastmasters International 5K Run/Walk!

Find out how Toastmasters incites a sense of community – Learn more today!

Principals only. Recruiters, please do not contact this job poster.

 

Create a Job Alert

Interested in building your career at Toastmasters International? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Toastmasters International’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.