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Security Technician Project Lead

Waukesha - TS

Toepfer Security, a growing security integrator based in Wisconsin, specializes in designing, installing, and servicing advanced security systems that protect what matters most. With a unique blend of IT expertise and mastery of physical security, we serve enterprise customers who demand innovative, resilient, and customized protection.

We are hiring for an experienced Security Technician Project Lead located near the Waukesha, WI area. Reporting directly to the Service and Install Manager, this is a role for a highly technical, customer-focused rockstar with years of experience working in the commercial security systems field.

In this role you will...

•    Use approved project documents and maps to properly and efficiently install and service all Toepfer security solutions. 
•    Assist with planning the installation of a project
•    Close out projects after completion and quality assurance
•    Responsible for connection of control panels, application requirements, wire concealment, and security software installation 
•    Train technicians; provide feedback to Service & Install Manager on performance of techs
•    Software programming and testing, including while on job sites
•    Locksmith work, as needed.  
•    Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures have been met. 
•    Direct crews on projects of various sizes
•    Conduct routine maintenance of installed equipment. 
•    Identify, troubleshoot, and resolve issues on installation jobs. 
•    Train customers in proper use and navigation of equipment. 
•    Maintain proper documentation on all work performed and equipment used in accordance with established policies. 
•    Check completed installations for quality and provide feedback
•    Complete Daily Project Reports 
•    Keep informed of new products and developments. 
•    Maintain client privacy and confidentiality. 
•    Perform a variety of marginal duties not listed, to be determined and assigned as needed. 

You've got what it takes if you have...

•    Current driver’s license and clean driving record (MVR) 
•    Ability to pass a state and federal background check to obtain industry licenses and security clearance. 
•    Must pass pre-employment and random drug screens. 
•    Flexible schedule. Must be available for nights/weekend work, as well as out of town – overnight travel, as needed. 
•    A high level of experience & proficiency in electronics troubleshooting, including lead teams and providing feedback to other technicians. 
•    Strong organizational skills that reflect ability to perform and prioritize multiple tasks with attention to detail. 
•    Possess a dedication to working in a fast-paced environment.
•    7+ Years technology experience in access control, video surveillance, and/or alarm/intrusion detection experience, such as SoftwareHouse, AXIS, Kantech, Bosch, Genetec, ExacqVision, etc. (preferred) 
•    Security industry certifications would be a plus
•    Ability to troubleshoot and repair other electronic components, including relays, computer hardware, and other CCTV equipment (both network and analog) 
•    Operate hand tools and equipment necessary to perform all associated tasks. 
•    Demonstrate proficiency in reading and understanding electrical schematics, site maps and drawings, and related documents associated with the installation and service of security systems. 
•    Present a professional image both in personal and vehicle appearance. 
•    Must be able to climb ladders and work on lifts as needed. 
•    Must be able to lift at least 50 pounds.

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.

Benefits:

  • Take home service vehicle and company credit card
  • Company provided laptop and phone
  • Employer subsidized Health Insurance
  • Life & Vision Insurance
  • Company-paid Dental Insurance
  • Staring hourly pay of $38-42 per hour
  • 401k with company match
  • Paid time off for Major Holidays
  • 13 days of accrued PTO in year one
  • Ongoing training and development
  • Advancement opportunities

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