Growth Product Manager (Pet tech)

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.

We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 15 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI powered subscription service, the Furbo Pet Nanny which sends smart alerts to our users to notify them to check on the safety of their furbabies when they are home alone. Since the launch of Furbo Pet Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state of the art technology.

The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

 

> Know more about us: furbo.com | LinkedIn | Medium Tech Blog

【About the role】

Imagine giving your pet a belly rub on your lap at work! Tomofun is a passionate startup full of dreamers and builders who truly believe in making a difference in our pets’ lives through innovation. We are seeking a Product Manager who will manage our next breakthrough product from product concept, product go-to-market all the way through product end of life.

User empathy and communication is key to this role! This person will need to channel our users, have a solid grasp of their needs and translate them into well defined product requirements. This person will also need to be capable of effectively leading and facilitating communications and efforts across multiple teams to deliver world-class products that truly address our user's pain points. Experience in UX and/or SCRUM methodology is a plus. S/he must be a creative thinker who can handle multiple tasks simultaneously with efficiency and effectiveness. 

The ideal candidate also must be a super dog or cat lover!

 

【 What you'll do 】

• Use both quantitative data and qualitative insights to inform product strategy and prioritize initiatives
• Identify growth opportunities across the user journey — with a focus on subscription growth — and define product requirements to unlock user and business value
• Explore and evaluate multiple app design solutions to address user pain points and improve conversion funnels
• Craft clear user stories and detailed product requirement documents that are easily understood by stakeholders across teams
• Collaborate with cross-functional teams to align on go-to-market plans and lifecycle strategies
• Act as the SCRUM product owner, managing product execution and sprint planning to deliver high-quality experiences
• Define, implement, and iterate on experiments to optimize key growth metrics
• Own growth performance metrics and reporting, clearly communicating insights, learnings, and impact across the organization

 

【Who you are】

You're not just looking for a job, you're looking for an innovative product where you can make a large impact! 

• 2+ years proven work experience in full cycle product management
• 1+ years experience in B2C industry, IoT product preferred
• Experience in driving product go-to-market and creating product roadmap
• Has strong customer-centric mindset with hands on experience utilizing various requirement definition methods, including user validation, focus group & user interviews

• Strong logical thinking and analysis ability

• Star team player who can effectively communicate and collaborate with people across various functions and departments including but not limited to R&D, Marketing, Logistics and Customer Support
• Experience in Lean Startup and/or SCRUM methodology
• Proven ability to make user and data informed product decisions that would maximize customer values
• Capable of making strategic decisions on prioritization and communicate priorities to stakeholders in a way they understand
• Innovative and open-minded to new ideas and different ways of thinking
• Thrives in a fast paced environment where ambiguity and limited resources is the norm
• Comfortable communicating in both English and Mandarin in a business setting
• Dog or cat parent would be an even bigger plus as you naturally have strong empathy towards our customers!

【 Perks 】

• The rare opportunity to work with an international team from Taiwan HQ and make impact on a global scale
• Join a group of talents who have passion to change pet parents and pet's lives through technology
• The freedom to voice yourself in an open, trusting and transparent working environment
• Quarterly all hands meetings to update entire organization on company goals, strategic directions and the opportunity to openly ask questions/give feedback
• Bring your fur babies to work in a pet-friendly office space designed to make your pet feel relaxed and comfortable
• Join our volunteer program. We are passionate about giving back to society.
• A LOT of free snacks and drinks for humans and furkids!
• Comfortable and creative office with kitchen, sofa, and quiet areas. Everyone can find their ideal place to work!
• Afternoon tea time twice a month and monthly birthday parties. We celebrate all the happy moments together.

 

【 Benefits 】

• Unlimited vacation policy; work hard and take time off when you need it
• Flexible working hours and work-from-home when needed
• Medical insurance and free yearly health checkup
• Yearly health checkup subsidy for your pets
• Free pet salon for your furbaby in the office every week 
• 2 free Furbos for each full-time team member
• Company trip and employee outing program. We work hard and play hard!
• Internal training workshop and external training subsidy for you to expand your skill set and continuously learn and grow