Digital Marketing Intern - global market & CRM 全球數位行銷實習生 (6-month internship, can start in July)

【 About the company 】

At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world.

We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing dog camera, is the #1 bestseller on Amazon in 15 countries including the US, UK and JP and have millions of users in 113 countries. In 2019, we launched an AI powered subscription service, the Furbo Pet Nanny which sends smart alerts to our users to notify them to check on the safety of their furbabies when they are home alone. Since the launch of Furbo Pet Nanny, we have saved hundreds of dogs' lives and are continuing to innovate and develop new features with our state of the art technology.

The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things.

 

> Know more about us: furbo.com | LinkedIn | Medium Tech Blog

Please note that this is a long-term internship requiring a minimum commitment of six months, open to candidates starting in July.

【 About the role】

As a Digital Marketing Intern focuses on global CRM/Marketing Communication, you will play a crucial role in supporting our Lifecycle Marketing team in implementing communication strategies. Your efforts will directly impact our communication campaign performance, driving customer engagement and subscription growth in global markets. 

This internship is an exciting opportunity for a digitally savvy and data-oriented individual to gain hands-on experience in CRM and marketing communication! If you are a self-motivated team player with a passion for digital marketing and a keen eye for data, we invite you to apply and join our team!

【 What you’ll do 】

• Collaborate with the Lifecycle Marketing team to understand communication plans and campaign objectives.
• Implement and execute campaigns on Braze
• Work closely with our cross-functional teams (Data, Growth Product Management) and drive engagement and retention to existing users.
• Analyze customer surveys and focus group to understand the effectiveness of existing initiatives and identify new opportunities for growth.
• Monitor the performance of communication campaigns, analyzing key metrics to provide insights and recommendations for optimization.
• Develop an understanding of what the Furbo community needs, accounting for differences in region, language, and segment.

【 Who you are 】  

• Proficient in English with strong written and verbal communication skills.
• Proficient in Excel, with the ability to create complex spreadsheets, utilize formulas, and generate data analyses.
• Passionate about digital marketing and eager to learn about customer lifecycle marketing.
• Able to commit ONSITE 3 days a week for this internship for at least 6 months
• A data-driven individual with an analytical mindset, comfortable working with data and drawing actionable insights.
• Currently pursuing or recently graduated with a degree in marketing, business, or a related field.
• Detail-oriented with strong organizational skills to manage multiple projects effectively.
• Enthusiastic about contributing to a fast-paced and collaborative work environment.
• You love pets as much as we do!

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