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People Operations Manager (Hybrid)

New York, New York, United States

About Tomorrow Health

Tomorrow Health enables exceptional healthcare for patients and their families in the place they want to be most — home. At Tomorrow Heath, we build technology that rewires the way home-based care is ordered, delivered, and paid for. Tomorrow Health connects patients, providers, health plans, and home-based care suppliers, to ensure patients receive the correct and timely care they need to remain healthy at home.

We believe in putting patients first, that many perspectives are stronger than one, and in treating those we serve just as we would our own family members. We hope you’ll join us if you’re passionate about improving healthcare delivery, leveraging technology to help people, and working in a collaborative, diverse environment.

The Team

The People Team plays a pivotal role in supporting our rapidly growing organization and serving as a strategic partner for a team of 130+ employees. This team manages and optimizes a wide range of functions, including company benefits, compensation, HR systems, and data-driven reporting and analytics. People Operations ensures our workforce is equipped with the resources and insights necessary to thrive and drive organizational success.

The Role

We are currently looking for a People Operations Manager to manage Total Rewards (Compensation and Benefits), HR Systems and Tools, and Employee Inquiries. Reporting to the VP, People this person will be a key member of the People team in helping support our employees regarding their benefits, compensation, managing our HR systems and tools, and answering employee questions. The ideal candidate has a combination of exceptional customer service and a passion for working with people, processes, and systems, focusing heavily on total rewards and HR systems and tools. 

Responsibilities

  • Oversee and execute People Operations functions, ensuring efficient processes and a positive employee experience.
  • Act as the first point of contact for employee day-to-day HR queries and requests.
  • Administer and manage compensation and benefits programs.
  • Manage Carta (equity management system) in partnership with our external law firm. 
  • Maintain and update employee personnel records and e-filing in Justworks.
  • Support our bi-weekly US payroll process in Justworks.
  • Manage company benefits programs and advise Tomorrow Health on any benefit queries.
  • Support Tomorrow Health with verification of employment letters, as well as custom letter requests.
  • Manage our onboarding and offboarding processes for all US based employees. 
  • Produce HR reports, carry our regular data audits and support HR compliance-related requests.
  • Manage  immigration work with external counsel. 
  • Manage leave of absence in partnership with managers.

Requirements

  • 5+ years experience in a Human Resources/People Operations function, preferably within a mix of tech start-up and large company environments.
  • Experience designing and implementing employee benefits plans and total compensation packages. 
  • High-level technical knowledge of HRIS systems and software implementation (Justworks, Carta, Greenhouse), with the ability to create and manage HR dashboards and reporting.
  • A successful track record of supporting high volume HR processes, personnel management and change management.
  • The ability to handle multiple tasks and competing priorities and adapt to a fluid, high-growth environment.
  • Team player with a sense of ownership and get things done attitude - self-motivated and able to thrive in a fast-paced and self-directed environment. 
  • Able to combine great people's intuition, business judgment and discretion in your decision-making.Oversee and execute People Operations functions, ensuring efficient processes and a positive employee experience.
  • Knowledge of HR compliance regulations, employment laws, and industry best practices.

Benefits 

  • 100% employer-paid medical, dental and vision benefits
  • HSA and FSA (Dependent Care and Commuter)
  • Fully covered membership in One Medical for on-demand primary care, and Teladoc for 24/7 virtual care
  • 12 weeks of paid parental leave for all caregivers 
  • Free mental health support with BetterUp through Health Advocate EAP
  • Short-term, and long-term disability plan availability
  • Company-sponsored Life and AD&D insurance 
  • Educational reimbursement
  • Monthly wellness stipend
  • Commuter Benefits
  • Access to Vanguard 401k plan
  • Unlimited vacation and 11 corporate holidays

Salary range for this position: $110,000 to $130,000/yr, depending on experience and qualifications, plus equity

Learn more about our core values and working with us on our careers page and Interview Guide! 

Tomorrow Health is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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