Senior Medical Information Specialist
About Tonix*
Tonix is a fully integrated biotechnology company, publicly traded on NASDAQ (ticker: TNXP), with marketed products and a pipeline of development candidates The Company is focused on commercializing, developing, discovering, and licensing therapeutics to treat and prevent human disease. In August 2025, Tonix received FDA approval for Tonmya™ (cyclobenzaprine HCl sublingual tablets), a first-in-class, once-daily, non-opioid treatment for fibromyalgia. Tonmya is the first new fibromyalgia therapy approved in over 15 years, following successful Phase 3 trials demonstrating significant symptom improvement. Commercial launch is expected in the fourth quarter of 2025. Tonix also markets Zembrace® SymTouch® (sumatriptan injection) 3 mg and Tosymra® (sumatriptan nasal spray) 10 mg, both indicated for the treatment of acute migraine with or without aura in adults.
Tonix’s development portfolio includes product candidates in central nervous system (CNS), immunology, immuno-oncology infectious disease and rare disease. The CNS pipeline features both small molecules and biologics to treat pain, neurologic, psychiatric, and addiction conditions. The immunology portfolio includes biologics to address organ transplant rejection, autoimmunity, and cancer. The infectious disease pipeline includes a vaccine in development to prevent smallpox and monkeypox, which also serves as a live virus vaccine platform for other infectious diseases. Finally, the rare disease portfolio includes a product in development for Prader-Willi syndrome, which has both orphan drug designation and rare pediatric disease designation grants from the FDA.
Tonix owns and operates a state-of-the art infectious disease research facility in Frederick, Md.
Please visit www.Tonixpharma.com for specifics on the pipeline.
*All of Tonix’s product candidates are investigational new drugs or biologics and have not been approved for any indication.
Position Overview
The Senior Medical Information Specialist is responsible for meeting the medical information needs of internal and external Tonix stakeholders related to the company’s investigational and marketed products. This role ensures the accurate, timely, and compliant dissemination of scientific and medical information in accordance with FDA guidance and internal policies. The incumbent will contribute to the development and maintenance of high-quality Medical Information deliverables and will serve as a visible and collaborative member of the Medical Affairs organization, partnering cross-functionally to support Medical Affairs objectives and strategic priorities.
Essential Duties
Medical Information Content Development
- Develops, reviews, and maintains a comprehensive library of standard medical response documents, including Standard Response Letters (SRLs) and Frequently Asked Questions (FAQs), to support consistent and compliant responses to medical inquiries from healthcare professionals, payers, and consumers.
- Ensures all medical information content is scientifically accurate, balanced, current, and aligned with FDA regulations, product labeling, and internal review processes.
- Updates medical response documents proactively as new clinical, safety, or publication data become available.
Inquiry Management & Contact Center Support
- Provides direction, training, and ongoing guidance to external Medical Information Contact Center staff on the handling of unsolicited medical inquiries, including appropriate escalation pathways and documentation standards.
- Reviews and approves inquiry responses generated by external vendors and develops customized responses for complex, high-impact, or escalated inquiries as needed.
- Ensures consistent application of scientific exchange principles and compliance with FDA guidance on off-label and unsolicited requests.
Scientific Exchange & Congress Support
- Provides medical information support at medical and scientific congresses, including booth coverage, scientific response support, and post-congress inquiry follow-up as required.
- Collaborates with Medical Affairs colleagues to ensure alignment between Medical Information content and broader scientific communication strategies.
Literature Surveillance & Internal Communication
- Conducts ongoing literature surveillance and provides timely publication alerts and summaries to internal stakeholders, highlighting business-, clinical-, or development-relevant data.
- Supports internal education by responding to medical information requests from field medical, commercial, and other cross-functional partners, as appropriate and compliant.
Metrics, Reporting & Continuous Improvement
- Contributes to Medical Information inquiry metrics and periodic reports, including analysis of inquiry volume, trends, frequently requested topics, and emerging data gaps.
- Identifies opportunities to enhance Medical Information processes, content, and systems to improve efficiency, quality, and stakeholder satisfaction.
Cross-Functional Collaboration
- Collaborates closely with Clinical Development, Pharmacovigilance, Regulatory Affairs, Commercial, Legal, and Field Medical teams to ensure alignment and consistency of medical information across the organization.
- Participates in departmental initiatives and projects in support of Medical Affairs objectives.
Necessary Skills and Abilities
- Strong understanding of FDA guidance documents and regulations governing medical information and appropriate scientific exchange.
- Demonstrated experience in medical writing, including the ability to clearly and concisely communicate complex scientific and clinical data to diverse audiences.
- Excellent analytical, organizational, and communication skills, with strong attention to detail.
- Ability to work independently while effectively collaborating in a cross-functional team environment.
- Experience with Medical Information systems and document management platforms; experience with Veeva Vault strongly preferred.
- Ability to travel up to 15%
Education and Experience Requirements
- RPh, RN, or PharmD required.
- Up to 2 years of direct Medical Information experience within the pharmaceutical, biotechnology, or healthcare industry.
Salary Range
$70,000 - $120,000 USD
Recruitment & Staffing Agencies
Tonix does not accept agency resumes unless contacted directly by internal Tonix Talent Acquisition. Please do not forward resumes to Tonix employees or any other company location; Tonix is not responsible for any fees related to unsolicited resumes.
Compensation & Benefits
Tonix provides a comprehensive compensation and benefits package which includes:
- Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts, Health Savings Account, and Employee Assistance Programs
- Pet Insurance
- Retirement Savings 401k with company match and annual discretionary stock options
- Generous Paid Time Off, Sick Time, & Paid Holidays
- Career Development and Training
Tonix provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, genetics, or any other characteristic protected by law. In addition to federal law requirements, Tonix complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Tonix expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic, information, disability, veteran status, or any other characteristic protected by law.
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