Key Account Manager

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 133 million registered users and 261,000 active partners across 20 countries, have together already saved 517 million meals from going to waste - avoiding almost 1.4 million tonnes of CO2e! 

In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.

Join Too Good To Go’s Food Service team as the strategic architect for two of our most dynamic and high-volume segments: Sushi and Take Away/Coffee Shops. You will be responsible for a substantial and influential portfolio of approximately 30 Key Account partners, playing a decisive role in scaling our environmental impact across the French market.

Key Responsibilities:

• Strategic Leadership: Define and pilot the long-term growth roadmap for the Sushi and Take Away segments to maximize impact and sustainability.
• Partnership Optimization: Ensure the long-term retention of top-tier partners and boost their operational performance (S-Ratio, SPS) by collaborating closely with dedicated Store Operation Specialists.
• Business Expansion: Identify and secure new high-potential partnership opportunities to further expand our industry footprint.
• High-Stakes Negotiation: Lead negotiations for Framework Agreements and deliver compelling pitches to influential franchisee assemblies.
• Marketing Activation: Co-Design and spearhead large-scale marketing campaigns to engage our user community and increase partner visibility.
• Data-Driven Consulting: Conduct detailed market research and regular Business Reviews to provide partners with actionable insights and strategic growth plans.

Why This Role is Unique:

• Diverse Business Models: You will navigate a complex portfolio featuring fully integrated chains, large franchise networks, and hybrid models, requiring a highly versatile commercial approach.
• Cross-Functional Impact: Act as the central pivot between our Sales teams, Marketing, and Operations to ensure holistic partnership success.
• Tangible Environmental Results: By managing a major portion of our Food Service activity, your strategic decisions contribute directly and significantly to preserving our planet's resources.

This is what you bring with you:

• Strong Key Account Management experience demonstrating an ability to build rapport, establish trust and deepen relationships
• A proven track record of delivering business growth with existing accounts
• Solid commercial experience working in the food business sector.
• Excellent commercial acumen
• You’re a master communicator, you know when to speak, you know how to listen, and you know how to engage a whole room and keep their attention
• Data Analysis skills to use raw data to create performance reports and projections to identify and understand trends, opportunities and issues.
• Ability to create and deliver impactful presentations, using data-driven insights to engage partners with their food waste mission
• A passion for the mission and raising awareness of food waste & sustainability
• Strong organisational skills and ability to work independently and efficiently
• You are a negotiator, able to influence decisions and are solution-oriented and also show this in your career to date.
• You are an absolute team player and enjoy working in a cross-functional team

Our Values

• We win together: Food waste is a big beast to fight. We believe in a #oneteam.
• We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.
• We keep it simple: Our ambitions are bold but our solutions are simple.
• We build a legacy: We’re proud of the change we’re driving. 
• We care: We always look out for each other. Caring is also about the way we do business. We do the right thing.

What we have to offer 

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,350+ colleagues across 20 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.

Benefits

• WORK FLEXIBLY: 
• Enjoy hybrid working from our great offices, at home or abroad.
• Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
• Health insurance and pension plans (subject to country of employment).
• Additional days off for significant life events

• CELEBRATE & SOCIALISE
• Regular social events like summer and winter parties.
• Coffee, snacks and fully-equipped kitchens.
• Get to know our community with a monthly free Surprise Bag
• Paid volunteer time through our Shareback volunteering programme
• Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups 

How to apply

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
• Submit your CV and Cover letter in English.
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.