Senior Commercial Excellence Manager

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 21 countries, have together already saved over 500 million meals from going to waste

In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.

Your mission

As the Senior Commercial Excellence Manager, your role is to lead the enablement of the Operations teams across our 21 markets to deliver on our company strategy and growth objectives. Working with the rest of the Commercial Excellence team, your priority is to increase the productivity of the commercial teams in our markets at pace, introducing future facing, scalable sales approaches that are suitable for segment and market requirements. You will also ensure that we maintain and grow an attractive workplace for sales talent to be motivated and  perform at their best.

Key Areas of Responsibility

• Strategy & Solution Creation: Develop scalable commercial strategies and channel specific solutions to drive performance and growth across TGTG geographies (e.g. lead management, incentive structures, dashboarding, operating models & tooling).
• Strategic Alignment: Partner with Country Directors and Local Commercial Leaders to ensure local market strategies are perfectly aligned with global commercial objectives
• Project Leadership: Mobilize and own complex projects, coordinating stakeholders where necessary, and leading discussions with senior management.
• Product & Tech Partnership: Act as key commercial stakeholder for the Product and Engineering teams; synthesize market feedback and competitive intelligence into actionable business cases to influence the product roadmap
• Agile Testing: Pilot new ways of working in collaboration with local teams and validating the impact of tests.
• Impact Measurement: Measure & maximise the value impact of planned & in-flight workstreams through extensive data modelling & analysis.
• Enablement Partnership: Build implementation strategies & timelines with the Commercial Enablement team, and ensure thorough implementation of change programs.
• Knowledge Transfer: Drive a culture of best-practice sharing so that a win in one market becomes a blueprint for TGTG markets. 
• Architect the Future: Lead thinking into the future of Commercial at TGTG, operating with a long-term lens.

Requirements

• Exceptional commercial acumen developed through extensive experience in commercial excellence, key account management, inside sales or similar commercial roles.
• Strong strategic thinker with excellent financial literacy, experience with P&L ownership and the ability to build robust business cases.
• Strong understanding of high-velocity B2B marketplaces, ideally with proven operational experience.
• Advanced analytical and data modelling capabilities, comfortable turning extensive raw data into concise insights.
• Advanced understanding and experience in using AI tools to build Commercial solutions at pace.
• Excellent stakeholder management, with proven ability to work at all levels of an organisation.
• Strong project and change management skills, with a track record of delivering projects through complex organisational structures.
• A structured problem solving approach using an analytical and solution-oriented mindset, ideally gained in a Management or Strategy consulting environment.
• Familiarity with modern product development frameworks and systems with understanding how to navigate the tension between commercial urgency and technical feasibility, allowing you to speak the same language as Product Managers.
• Occasional travel required to engage with local Operations.

Our values

• We win together: Food waste is a big beast to fight. We can do it if we win together as Waste Warriors with no ego. We believe in a #oneteam.
• We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.
• We keep it simple: Our ambitions are bold but our solutions are simple.
• We build a legacy: We’re proud of the change we’re driving. 
• We care: We always look out for each other. Caring is also about the way we do business. We do the right thing. 

What we have to offer 

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you get to wake up every day knowing you’re achieving positive change.
• The experience of being part of an international company with 1100+ enthusiastic and highly talented teammates across 20 countries (and growing).
• Strong personal as well as professional development in an intense and high-growth scale-up environment.
• An open company culture where you have the independence and room to unleash your creativity.
• A strong team culture where successes are celebrated together.

A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.