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Franchise Sales Specialist - FTC - 6 months

Melbourne, Victoria, Australia

We’re looking for a Franchise Sales Specialist (supermarkets, bakeries and cafes), with a passion for tackling food waste, to join our Australia and New Zealand team! 

You’ll connect with potential partners mostly via phone (approx. 50-60 calls per day) plus, email, and text or any channel that opens doors. Your mission is to inspire key account franchise stores to join Too Good To Go and help fight food waste.

We’ll give you the training, support, and tools to succeed. What matters most is your energy, curiosity, determination, and humility - not years of experience. Bring the right mindset, and we’ll help you build the skills, it’s down to you to apply all which you learn.

About the Role

You’ll own your success by managing your pipeline of select Key Account franchise stores and weekly activity. We provide the foundation, but your ambition, urgency, and drive will determine your results. You will do this by:

  • Being the first point of contact for stores and owning the full sales process (from outreach to closing the deal). You’ll reach out to potential partners to explore how Too Good To Go can support their business.
  • We’ll provide you with a long list of warm leads and you’ll prioritise opportunities and guide prospects through the sales journey. 
  • You’ll be responsible for maintaining a healthy sales pipeline, supporting a smooth onboarding process, and ensuring a seamless handover to the Growth team to set new partners up for success from day one.

Key Responsibilities

  • Outreach to franchise locations of Key Account brands with a goal to onboarding them to our platform using incentives and case studies  Contact potential partners to understand their needs and show the value we can add, utilise brand specific sales tools to help convert the opportunity.
  • Learn and apply our SNAP sales methodology to effectively engage with a variety of businesses.
  • Guide partners through registration and onboarding on our platform.
  • Own your pipeline, using Salesforce to track and progress your opportunities and document any notes on the account.
  • You’ll report to the Key Accounts Team Lead Growth and collaborate closely with the Acquisition and Growth team to ensure the agreed account setup is followed and common objections are addressed.
  • Take focused steps in your development, with a commitment to continuous improvement.

Who Are You?

You might already be working in sales, customer support, hospitality, or another customer-facing role… to us, your background is less important than your mindset.

  • We’re looking for people who thrive on challenges, stay motivated when things get tough, and enjoy the process of turning a “no” into a “yes”, or a failure into a success.
  • You’re hungry for creating impact and love getting things done!
  • You are someone who is naturally curious, resilient, and always looking for ways to grow and push your own boundaries. 
  • An active listener who picks up on small cues and enjoys the challenge of creatively handling objections.
  • You are someone who views feedback as a gift, proactively seeking it out to improve.
  • You have organisational skills and are able to work independently and efficiently.
  • Above all, you are passionate about working in sales!
  • Speaking an additional language is a plus!

We value unique backgrounds and transferable skills. A background in sales isn’t compulsory but is a bonus - we work hard to coach and support our team.

We are values driven and are very honoured to have won a number of awards to reflect this:

  • The Australian Best Places To Work list for small companies (2025)
  • Winner of “Technology for Impact” Award (2025) at the 36th Banksia Foundation National Sustainability Awards
  • Recognised on Fortune's acclaimed 'Change the World' list
  • Named as one of Deloitte's 'Best Managed Companies'
  • Won 'Cultural Impact Award' at the annual Apple App Store Awards (2023)

Benefits

  • Shareback Volunteering Days: Up to 4 paid volunteering days to help tackle food insecurity
  • Learning, career development and performance recognition programs because hard work should never go unnoticed
  • Access to Employee Assistance Program & regular care conversations so you can bring your best self to work

Recruitment Process

  • Step 1 –  20 minute video interview with a member of the Talent Acquisition team
  • Step 2 – 45 minute role play interview with members of the Key Accounts Team Lead and a Key Account Manager.
  • Step 3 – 45 minute interview with the Head of Key Accounts

Did You Know?

Over 40% of all food produced in the world goes to waste and it accounts for approximately 10% of global greenhouse gas emissions (That’s nearly five times more than the entire aviation industry!!) 

Today, Too Good To Go has over 120 million users and 180,000 active partners across 19 countries. Together, we have already saved over 500 million meals from going to waste.

A little more about us!

https://concreteplayground.com/melbourne/food-drink/too-good-to-go-discount-marketplace-surplus-restaurant-food 

https://au.lifestyle.yahoo.com/the-mystery-bag-app-aussies-swear-by-to-unlock-30-of-food-for-just-10-050031311.html?guccounter=2 

https://www.broadsheet.com.au/perth/food-and-drink/article/new-app-fights-food-waste-discounted-goods-local-bakeries-and-restaurants

A Movement for Everyone
We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.
We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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