Fraud Specialist

Summary 

We are seeking a highly skilled and analytical Fraud Specialist to play a critical role in identifying, investigating, and preventing fraudulent activities.  This position requires leveraging advanced fraud detection tools, data analysis techniques, and innovative processes to proactively monitor transactions, detect suspicious patterns, and mitigate financial losses. The ideal candidate should possess exceptional problem-solving abilities, a keen eye for detail, and the capacity to interpret complex data to uncover emerging fraud trends.

With a proactive mindset, collaboration with cross-functional teams will be essential to implementing effective prevention strategies, enhancing security protocols, and minimizing organizational risks. Strong communication skills, adaptability, and a commitment to continuous improvement are necessary for driving operational excellence and safeguarding the company’s financial integrity.

 

Key Responsibilities 

• Conduct scheduled audits of customer activity including but not limited to: Credit Card & payment activity, Prohibited Conduct, and adherence to program policy and Terms of Use.
• Coordinate external audits of affiliates and partners regularly to ensure compliance with program policy and Terms of Use.
• Work cross-departmentally to provide proactive fraud monitoring and ensure all teams have the necessary resources to identify behavior that goes against Topstep Policy & Terms of Use.
• Analyze financial and trader data to identify and report on patterns of fraudulent activities, including but not limited to reviewing payment and trading trends.
• Develop and implement proactive fraud prevention strategies and techniques to identify new threats.
• Utilize fraud detection software and tools to monitor and detect unusual trader activity and behavior. 
• Efficiently work through the backlog of open cases and properly track findings and reports in the internal department database.

Required Qualifications and Key Competencies

• 1 year of experience in finance, fraud analysis, or compliance
• Proficiency in using fraud detection software and tools
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work well under pressure and manage multiple priorities
• Intermediate to advanced user of Sheet or Excel

Preferred Skills     

• Experience with Chargebacks/Dispute investigation and processing
• General experience with payment processors
• Experience with KYC tools

 

Company Culture & Perks

• Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. 
• 9 Company paid Holidays and generous Family Leave. Paid time off is accrued monthly.
• Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees 
• Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness.

 

New Hire Base Salary Range:

• $60,000-$65,000
• Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
• The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.

 

Equal Opportunity Employer

Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws.

Interested in the role? Apply today with your resume and cover letter!