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Fleet Service Manager 2

Fort Worth, Texas

About the Company 

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business. 
A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight. 
Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer. 

Meet the Team
As a Fleet Service Manager II at Torc, you will lead day-to-day fleet maintenance operations at one of our Fleet Ops sites, owning vehicle uptime, service execution, technician performance, and safety compliance. This role blends automotive service leadership, fleet operations, scheduling, and people management in a high-accountability environment.
You will function as both a service manager and service workflow owner, ensuring maintenance is executed efficiently, safely, and at a high quality standard while building and leading a strong technician team.
This role is ideal for someone with experience in fleet maintenance, dealership service operations, freight operations, or shop leadership, who is comfortable running a service floor and managing real-time operational priorities.
What You’ll Do
  • Lead daily maintenance operations for autonomous trucks and trailers, ensuring safety, quality, and uptime
  • Own work order flow, scheduling, prioritization, and execution across technicians and engineers
  • Track fleet assets, inspections, preventative maintenance, and service documentation
  • Coordinate vendor repairs and planned maintenance to maximize equipment availability
  • Monitor technician performance, safety adherence, and quality outcomes
  • Coach, develop, and manage technicians while building a strong team culture
  • Ensure compliance with Torc safety standards, maintenance policies, and regulatory requirements
  • Conduct vehicle and maintenance quality inspections and audits
  • Generate operational reports and support continuous improvement across fleet maintenance
  • Maintain a safe, organized, and high-functioning shop environment
What You’ll Need to Succeed
  • 5+ years in automotive service, fleet maintenance, or heavy vehicle operations 
  • Experience in a service leadership role (service manager, fleet manager, shop foreman, or similar)
  • Prior people management experience leading technicians or service teams
  • Strong understanding of automotive systems, diagnostics, and repair workflows
  • Experience with fleet management systems, work orders, scheduling, and service operations
  • Ability to manage labor planning, parts flow, technician workloads, and maintenance prioritization
  • Knowledge of safety standards and local/state/federal vehicle service regulations
  • Strong communication, organization, and operational execution skills
  • Comfort working in fast-paced, uptime-critical environments

Bonus Points!

  • Experience with commercial fleets, freight operations, or heavy-duty trucks
  • Shop foreman, dealership service manager, or lead technician background
  • Experience acting as both service manager and service writer
  • Exposure to autonomous vehicles, ADAS, robotics, or advanced vehicle systems

Travel, Training, and Safety Requirements

  • Position may require travel to our Torc offices outside of Fort Worth, TX. As well as potential travel to our DTNA Partner Locations.
  • Valid US Driver’s license with a safe driving record required. May travel occasionally to other states. May have the opportunity for international travel requiring the ability to obtain a passport and appropriate documents. 
  • Comply with Torc’s policy regarding the use of alcohol and drugs if operating a vehicle, which includes preemployment, post-incident, and randomized drug testing.
  • Requires appropriate Personal Protective Equipment (PPE) in areas identified through hazard assessment.
  • Requires continuous technical education and training with a passion for knowledge in the field of study to maintain the highest level of knowledge, ingenuity, and creative thinking.

Physical Demands

  • Ability to work occasionally in inclement weather/temperature extremes.
  • Ability to be flexible on short notice and may work extended hours/weekends/evenings when project demands. 
  • Ability to work and collaborate across locations over different time zones.

Perks of Being a Full-time Torc’r

Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:  

  • A competitive compensation package that includes a bonus component and stock options
  • 100% paid medical, dental, and vision premiums for full-time employees  
  • 401K plan with a 6% employer match
  • Flexibility in schedule and generous paid vacation (available immediately after start date)
  • Company-wide holiday office closures
  • AD+D and Life Insurance  

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities. 
Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. 

Our compensation reflects the cost of labor across several geographic markets. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Torc's total compensation package will also include our corporate bonus and stock option plan. Dependent on the position offered, sign-on payments, relocation, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Hiring Range for Job Opening  

US Pay Range 

$136,000 - $163,000 USD 

Job ID: 102433

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