Job Application for Director- SW Software Portfolio Excellence at Toshiba Global Commerce Solutions

New

Toshiba Global Commerce Solutions is seeking a Director, Software Portfolio Excellence that will be a key leadership role within the Software Line of Business, responsible for driving the operating discipline, cross-functional alignment, and business execution required to translate Software portfolio strategy into measurable business outcomes.

This leader serves as the connective tissue across the Software portfolio and the functions required for its success. The role establishes an integrated operating view of portfolio priorities, commitments, risks, dependencies, investments, commercial readiness, and business performance, and drives accountability across Product, Engineering, Sales, Marketing, Professional Services, SaaS/Operations, Finance, Legal, Procurement, and other stakeholders.

This is not a software delivery program-management role. Engineering remains accountable for engineering execution, quality, schedule, and delivery. Product leaders remain accountable for product and portfolio strategy and commercial outcomes, and functional leaders remain accountable for execution within their organizations. The Director, Software Portfolio Excellence creates and runs the operating system that connects those accountabilities, identifies where momentum is slowing, drives resolution of blockers, and escalates the highest-priority issues with clear recommendations.

Responsibilities:

Software Portfolio Governance & Prioritization

Establish and operate an integrated management system across the Software portfolio, including Commerce, Security Suite, AI/Agentic, Payments/Legacy, Marketplace and other portfolio priorities.
Translate portfolio strategy into explicit priorities, decisions, commitments, owners, milestones, dependencies, and measurable outcomes.
Maintain transparency across competing priorities and ensure organizational attention and resources remain aligned to the highest-value business outcomes.

Cross-Functional Business Execution

Drive alignment and accountability across Product, Engineering, Sales, Marketing, Professional Services, SaaS/Operations, Finance, Legal, Procurement, and other functions.
Identify where portfolio momentum is slowing, determine the underlying blocker and accountable owner, drive actions to closure, and escalate when required.
Ensure functional commitments are explicit and visible without assuming ownership for execution that belongs within those functions.

Business & Financial Performance

Establish an integrated view of portfolio performance including revenue, ARR/SaaS, pipeline, margin/GP, investment, adoption, releases, and other key business metrics.
Partner with Finance and functional owners to identify variances, risks, investment or utilization concerns, and required corrective actions.
Connect execution progress to commercial and financial outcomes and drive follow-through on portfolio-level actions.

Release & Commercialization Readiness

Drive cross-functional readiness for major launches and releases across product, engineering, sales, marketing, technical enablement, services, operations, customer communications, legal/procurement, and partner dependencies.
Ensure launch plans are substantive, owned, measurable, and started early enough to support successful commercialization.
Surface readiness gaps and dependencies early and drive accountable functions to resolution.

Executive Operating Cadence & Decision Support

Lead portfolio reviews, KPI scorecards, strategic initiative reviews, risk/dependency reviews, and action closure.
Synthesize complex portfolio information into concise executive insights, decisions, recommendations, and escalations.
Filter portfolio noise and elevate the few issues that materially threaten business outcomes or require executive intervention.

Strategic Portfolio Initiatives & Continuous Improvement –

Lead strategic and tactical initiatives that cut across products or functions and do not naturally sit within one organization. Continuously improve portfolio governance, operating processes, decision rights, metrics, and accountability mechanisms.

Perform other related duties as assigned.

Required:

Bachelor’s degree with 12+ years of relevant experience, or equivalent combination of education and experience.
Demonstrated leadership of complex, cross-functional business initiatives where success depends on influencing teams outside the direct reporting line.
Strong business and financial acumen, including experience with revenue, ARR/SaaS metrics, pipeline, margin/GP, investment, budgets, forecasts, and business cases.
Proven ability to create operating cadence, governance, KPI scorecards, executive reviews, decision forums, and action-management disciplines.
Strong judgment and executive presence; able to distinguish critical portfolio issues from noise and bring forward concise, grounded recommendations.
Ability to challenge senior functional leaders constructively, drive accountability, and maintain momentum without taking over their functional responsibilities.
Strong understanding of software product lifecycle, engineering/delivery, commercialization, sales, marketing, services, and SaaS operations.
Ability to connect strategy, execution, financial performance, and customer/commercial outcomes across a broad portfolio.
Exceptional analytical, written, presentation, and communication skills; able to synthesize complex information into clear decisions and actions.
High ownership, urgency, persistence, and comfort operating in ambiguity and across organizational boundaries.

Preferred:

MBA or equivalent business leadership experience.
Experience in enterprise software, SaaS, retail technology, or complex global product businesses.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

First Name

Last Name

Country

Phone

Location (City)

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

School

Select...

Degree

Select...

Discipline

Select...

Start date month

Select...

Start date year

End date month

Select...

End date year

What is your preferred first name?

Website

Are you 18 years of age or older?

Select...

Upon employment, can you submit verification of your legal right to work for Toshiba in the United States?

Select...

Please list all of your professional credentials (organizations, licenses, certificates) below.

Please list any additional address information here, such as an apartment number, lot/space number, suite, etc.

What city do you currently reside in?

What state and country do you currently reside in?

Select...

What is your zip code?

If you are not based in the same city as the role you have applied for, are you willing to relocate?

Select...

If you are employed, what is the name of your current company?

If you are employed, what is your current title?

Do you currently work under any agreement, such as a non-compete agreement, which would restrict your employment with a Toshiba company?

Select...

Have you previously been employed by a Toshiba company?

Select...

Have you ever worked for our company under a different name?

Select...

If you are related to any current Toshiba employees, please list their name.

Is there any reason why you would not be able to perform the duties of the job to which you have applied? If so, please explain.

I hereby certify that my answers to the foregoing questions and statements are true and complete without any reservation. I hereby authorize Toshiba Global Commerce Solutions, Inc. to verify the same. I acknowledge this by entering my full name below.

What is your current street address?

What is your desired salary?

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Toshiba Global Commerce Solutions - External’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Director- SW Software Portfolio Excellence

Apply for this job

Voluntary Self-Identification