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Front Desk Specialist (Evenings)

Columbia, Missouri | Full-Time

Pay Range:  $18.00/hour

Be the Friendly Face of Our Hotel – With Growth Ahead!
Discovery Capital is hiring a full time Front Desk Specialists for the TownePlace Suites by Marriott, one of Columbia’s top-rated hotels near the airport. This is your opportunity to join a professional hospitality team that takes pride in delivering top-tier guest experiences. 

Your Day-to-Day Responsibilities:

  • Greet guests warmly, manage check-ins and check-outs
  • Handle phone and online reservations professionally and efficiently
  • Provide information on room availability, rates, hotel amenities, and local attractions
  • Register guests, verify payment methods, and update guest records
  • Address guest inquiries and resolve complaints with professionalism and care
  • Coordinate with housekeeping to ensure guest rooms are clean and ready
  • Process group bookings and assist VIP/event guests as needed
  • Promote and upsell additional hotel services when appropriate
  • Keep accurate logs of bookings, payments, and guest interactions
  • Support other hotel operations as needed

What We’re Looking For:

  • Evening schedule; ability to work evenings from 3pm to 11pm
  • 6 months to 1 year of front desk, receptionist, or customer service experience preferred
  • Strong communication and organizational skills
  • Friendly, professional demeanor and a genuine passion for hospitality
  • Ability to work flexible shifts, including evenings, weekends, and holidays
  • Dependable and punctual with great attention to detail
  • Team player mindset and eagerness to learn

Ready to Grow With Us?
This is more than a front desk job—it’s a launchpad into the hospitality industry. If you love working with people and making someone’s day better, we want to meet you.

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