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Client Operations Specialist

Irving, TX

About TPN

TPN is a creative commerce agency established to help brands grow by building exceptional commerce experiences. We believe Commerce Experience Orchestration is the new frontier for business growth. At TPN Commerce, we align humans, brands, and businesses, around commerce experience to remove friction, encourage innovation, and drive commerce. TPN is a part of global marketing communications leader Omnicom Group Inc. The agency has four offices located across the U.S. and is celebrating more than four decades of delivering creativity and results.

Opportunity 

Are you a master multitasker with a knack for problem-solving and an eye for detail? We’re seeking a Client Operations Specialist to join our vibrant team at TPN. In this role, you’ll be the backbone of our operations, working closely with the Client Operations Director to ensure seamless delivery of print and digital marketing campaigns. From data management to collaboration with internal teams, clients, and vendors, you’ll play a pivotal role in bringing our creative visions to life. 

What you'll do:

  • Assist the Client Operations Director in delivering creative print and digital point of sale campaigns to market. 
  • Stay up to date on all projects, working closely with Project Management, Account Service and Print Production teams. 
  • Communicate operational project needs effectively to the team, providing necessary resources and support to individuals working on the campaigns. 
  • Collaborate closely with clients and vendors to ensure smooth campaign delivery. 
  • Manage data by gathering, recording, and storing it properly. 
  • Analyze data and reports for leadership, creating captivating visuals to accompany reports and presentations. 

Who you are:

  • Proven experience in a similar role within a marketing agency or related industry. 
  • Proficiency in Microsoft Excel, including advanced functions such as pivot tables, XLOOKUP, and complex formulas. 
  • Strong analytical skills with the ability to interpret data and generate actionable insights. 
  • Excellent organizational and time management abilities to handle multiple tasks and deadlines simultaneously. 
  • Exceptional attention to detail with a commitment to maintaining data accuracy and integrity. 
  • Creative problem-solving skills with the ability to think on your feet and adapt to changing priorities. 
  • Knowledge of marketing processes, campaign execution, and industry best practices. 
  • Effective communication skills, both verbal and written, with the ability to collaborate with diverse teams and stakeholders. 
  • A positive attitude, enthusiasm, and a passion for delivering high-quality work in a fast-paced, collaborative environment. 
  • Knowledge and experience leveraging project management software such as Workfront a effectively. 

 

#LI-AG1 

 

Working at TPN:

At TPN, we offer our team members competitive salaries and meaningful career opportunities in an engaging, collaborative environment. We operate on a hybrid work model, with 3 in-office days per week. Our office locations includes: Irving, TX; Chicago, IL, New York, NY; and Bentonville, AR.

  • Generous holiday schedule, vacation time, sick leave, and personal days
  • Comprehensive health, vision, and dental insurance
  • Employee stock purchase plan
  • Commuter and travel benefits
  • 401k with employer match
  • Paid parental leave
  • Education assistance
  • Omnicom Employee Discounts
  • So you know: The hired candidate will be required to complete a background check

The Interview Process:

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call. Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce:

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.

For more information about what data we collect and how we use it, please refer to our Privacy Policy.
 
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
 
We do not accept unsolicited resumes from 3rd party Recruitment Firms.
 
#LI-HYBRID

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