Engagement Architect - Data Center and Edge Solutions | Remote

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Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

 

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

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Position Summary

As the Engagement Architect, you will play a pivotal role in representing complex technology solutions that align with our clients’ strategic business goals. You will work with cross-functional technical teams, collaborate with key vendor partners, and serve as the trusted advisor for both internal and external stakeholders. Your deep technical knowledge, strong leadership skills, and passion for innovation will ensure that our customers receive cutting-edge, efficient, and scalable solutions.  Note: this position requires at least 50% travel and weekend commitments.

Key Responsibilities

Solution Design & Architecture

• Lead the discovery, design, and of end-to-end IT solutions that address customer needs and align with their business objectives.
• Translate business requirements into technical architectures ensuring scalability, resiliency, performance and cost-effectiveness.
• Understand design criteria around business-critical applications and the interactions between multiple user types i.e. Doctors, Medical Staff, Patients, etc.

Technical Leadership

• Serve as the primary technical authority, providing guidance and instruction to solution engineers, consultants, and project teams throughout services engagement lifecycle
• Create and present detailed technical procedures for implementation ensuring confidence to business stakeholders
• Establish technical best practices, frameworks, and processes that ensure high-quality delivery and repeatable success.

Client Engagement & Consultancy

• Act as a trusted advisor to customers, understanding their business drivers, current technology environments, and future IT standards
• Collaborate with sales and account management teams to align client technical and business objectives
• Partner with customers on strategic planning, providing thought leadership on digital transformation and emerging technology trends.
• Technical consultant experience in the medical/veterinary industry

Qualifications

Technical Expertise

• Deep understanding in design and architecture around edge networking, compute, storage, and workstations
• Experience working with medical/veterinary applications such as PACS, PIMs (Patient Information Management system), Lab Integration – IDEXX & Abaxis
• CCNP and/or other relevant industry certifications preferred
• Deep experience with traditional route/switch technologies, wireless technologies, and software defined networking platforms
• SD-WAN design and Implementation experience
• Experience with automation scripting/platforms such as PowerShell and Python.  
• Design and Implementation experience with virtual solutions such as VMware and Hyper-V and ancillary infrastructure – Dell and HPe
• Understanding of edge services critical to the business such as DNS, DHCP, System IP Configurations (workstation and medical equipment), Network Printing, etc.
• Design/Implementation experience around Microsoft RDHosts and RDFarms
• Understanding and implementation experience around Server RAID settings 

Education & Experience

• Bachelor’s degree in computer science, Information Technology, Management Information Systems (MIS) or a related field is preferred but not required.
• 10+ years of relevant experience in solution architecture, systems engineering, or technical consulting roles.
• Proven track record designing and delivering complex, multi-tier solutions in enterprise environments.

Soft Skills & Competencies

• Strong leadership skills with the ability to mentor teams, influence stakeholders, and drive change.
• Excellent communication and presentation abilities, with experience conveying complex technical concepts to both technical and non-technical audiences.
• Ability to quickly understand customer environments and tailor solutions to meet unique business requirements.
• Strategic thinker with a customer-centric mindset and the ability to balance business objectives with technical feasibility.

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The Perks:

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

 

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.