Senior Enterprise Observability and Resiliency Architect (Remote)

Who is Trace3?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.  

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

U.S. Citizenship is required for this position due to client-specific government/federal requirements. Candidates with dual citizenship are not eligible for this position.

Position Overview

The Senior Enterprise Observability and Resiliency Architect is responsible for designing and implementing scalable, resilient enterprise architecture solutions with a focus on diverse infrastructure (multi-cloud and on-prem) and applying observability frameworks to facilitate resiliency and operational responsiveness related to critical business applications (e.g. SAP SaaS). This role serves as a technical visionary, a consultant and change agent, guiding and supporting the customer organization through complex digital transformation initiatives while ensuring alignment between business objectives and technological capabilities.

*Please note, this is a contract position through Trace3*

Key Responsibilities

• Provide consulting and architecture expertise on Observability Operational Models and Strategic Roadmaps, ensuring alignment with business objectives and technological capabilities.
• Design and lead implementation of blueprints for end-to-end observability infrastructures focused on Application Performance Management (APM), ITOM, and hybrid on-prem and cloud environments (including monitoring, logging, and tracing topologies).
• Establish architectural roadmaps and iterative execution plans for the customer to implement, adopt, and operationalize improved architecture and observability recommendations that align with objectives and technical performance measures aligned with resiliency
• Provide leadership, direction and management to customer and Trace3 team members to facilitate alignment and execution of supporting tasks to deliver and realize the architectural vision and desired capabilities
• Identify and prioritize requirements informed by key stakeholder inputs, objectives, and desired capabilities
• Facilitate and navigate technical design discussions with cross-functional architects and senior engineers comprised of customer and Trace3 team members; ensure alignment and buy-in along the way
• Ensure that all architecture and observability solution recommendations will ultimately provide actionable insights into system performance, reliability, and user experience
• Partner with business stakeholders to translate strategic objectives into architectural roadmaps and iterative execution plans
• Create and maintain architecture documentation, governance policies, and technical standards
• Evaluate technologies (emerging and known players), conduct rationalization exercises, and provide recommendations for adoption based on business value and technical feasibility
• Guide customer and Trace3 team members in implementing architectural patterns and practices
• Ensure and facilitate connectedness and continuity across other technical and functional areas to ensure awareness and alignment with architecture and solution decisions
• Mentor junior architects and technical leads on architecture best practices

Required Qualifications

• 8+ years of experience in enterprise observability architecture (monitoring, event management, business analytics, automation)
• 5+ years of experience in enterprise architecture
• 5+ years of hands-on experience with major cloud platforms (AWS, Azure)
• Experience designing and implementing observability solutions (distributed tracing, metrics, logging)
• Proven track record of successfully delivering large-scale architecture initiatives
• Proven experience managing senior engineers or architect teams
• Strong communication skills with ability to translate complex technical concepts to diverse audiences
• Experience with containerization, orchestration (Kubernetes), and microservices architectures
• Familiarity with enterprise integration patterns and API management
• Consulting experience – has driven change as a consultant in a large scale organization

Preferred Qualifications

• Strong expertise in designing technology solutions for Fortune 500 companies and presenting them to the client from proposal to implementation
• Experience in navigating IT in large enterprises and navigating common ITSM frameworks and tools in that environment
• Deep understanding of the current state of the art for ITOM
• Knowledge and familiarity with adjacent technology areas including Platform Engineering, Network, Security, Identity and Access Management
• Knowledge of compliance frameworks (SOC2, ISO, HIPAA, etc.)
• Background in enterprise data architecture and analytics solutions

Key Competencies

• Strategic thinking and big-picture perspective
• Collaborative problem-solving approach
• Technical leadership and mentoring abilities
• Excellent oral and written communication skills
• Adaptability and continuous learning mindset

Desired Technology Experience/Exposure in Comprehensive Observability Architecture

• Dynatrace SaaS
• Extrahop
• Broadcom DXNetOps
• ITIM solutions like LogicMonitor and Science Logic
• Splunk
• Grafana
• Service Now
• Cribl

The Perks

• Comprehensive medical, dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Our Commitment

At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.

***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.