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Development Manager

Remote - United States

THE ORGANIZATION

Founded at the University of Michigan Medical School, TRAILS (Transforming Research into Action to Improve the Lives of Students) is among the most innovative and rapidly-growing school-based mental health solutions in the country. Today, our growing team is working toward the TRAILS mission of transforming the landscape of youth mental health care delivery by equipping school staff with the training and resources they need to provide evidence-based and culturally responsible programming to their students. 

To date, TRAILS has brought essential skills and resources to more than 14,000 teachers, administrators, and school mental health professionals. Our best-in-class program materials are built specifically for the school setting, and our unique training model is driven by research from the field of implementation science. Our website and library of materials are utilized by educators and clinicians across the United States and in more than 100 countries around the world. While our impact today is greatest in our home state of Michigan, TRAILS is expanding nationally with strong support from education and health sector leaders, public offices, and state policymakers. 

On October 1, 2024, TRAILS became an independent 501(c)(3) organization, a transition that underscores the need to evaluate and fortify its foundational systems, processes, and policies to mitigate risks and ensure smooth operations as a standalone entity. As we grow our team and continue to evolve as an organization, we seek candidates who share our commitment to equity in health and healthcare access, who practice cultural humility, and who thrive in and contribute to an inclusive working environment. Visit our website to learn more about our 3-tiered model.

THE ROLE

The Development Manager will be an integral member of the newly established Development Team at TRAILS, reporting directly to the VP of Development. This role will support the day-to-day operations of activity related to building and sustaining critical funders and champions. They will be responsible for two key moments in the funder lifecycle: preparing and supporting the prospecting stage (including research, meeting prep, and pipeline management), and operationalizing the development process after commitments are secured (owning the reporting deadlines and managing follow-up tasks that includes renewal timelines). 

This person will liaise with external and internal stakeholders and should feel confident communicating across those lines of business. Given the amount of proposals, grants, and reports, this person should have demonstrated experience in strong written communication. Additionally, this role works closely with the VP of Development and the CEO, and should feel comfortable working at high-levels of awareness within the business. 

THE RESPONSIBILITIES

Grant Reporting and Deliverable Management (35%):

  • Lead the drafting of all current grant reports, and project manage the revision process with key collaborators
  • Own the grant reporting timelines and internal tracking system to be able to backwards plan with key milestones in the process
  • Collaborate internally across program and finance teams to get deliverables in a timely manner
  • Identify risks to any renewals and work with VP of Development to problem solve 
  • Revise and edit narratives to ensure consistency of voice aligned to TRAILS mission, program model, and brand

Prospecting and Pipeline Management (30%):

  • In collaboration with the VP of Development, maintain the current funder and supporter pipeline - driving strategy in prospecting and moving the funnel  
  • Support and tee-up effective research and context for the VP of Development and CEO for prospecting calls and meetings with potential funders
  • Continuously track post-meeting notes and maintain follow-up tasks; ensure the VP of Development and CEO are aware of critical and urgent follow-up communications
  • Track timelines for renewals with funders and champions 
  • In collaboration with the VP of Development, support maintaining the current prospecting and pipeline management tool, with an eye toward building up and continuous improvement 
  • Identify new opportunities to engage and steward our portfolio of funders and supporters; and drive ideas to execution with alignment from VP of Development 

Systems and Team Processes (25%):

  • Maintaining the team’s processes and systems (i.e. Salesforce, Monday.com) with an eye toward building up and continuous improvement 
    • This role will eventually support the migration of our current prospecting data into CRM (Salesforce) 
  • Supporting evolution of systems processes by documenting standard operating procedures 
  • Support in the maintenance of brand and marketing collateral

Team responsibilities (10%)

  • Attend Development Team Meetings and any cross-collaboration team events 
  • Attend all staff meetings and retreats, workgroups and other relevant TRAILS meetings as necessary

THE PERSON 

Our experience suggests that the following types of professional experiences lend themselves to this work:

  • 4+ years experience building and managing a development or business development pipeline 
  • 4+ years experience securing commitments or closing deals to drive a multi-million dollar revenue goal 
  • Demonstrated prior experience managing grant portfolios and taking ownerships of deliverables 
  • Demonstrated prior experience supporting building relationships with high profile/high stakes relationships; has knowledge of best practices in stewardship  
  • Demonstrated prior experience in building and improving systems to support foundations of inaugural team
  • Demonstrated experience using a variety of software, including a CRM (Salesforce), project management tools (Monday.com), and Google Suite
  • Demonstrated prior experience in supporting a rapidly growing organization is a plus

Our experience suggests that the following types of skills lend themselves well to this work:

  • Strong written and verbal communication skills
  • Exhibits strong writing skills in all aspects: including internal written communications, grant writing, and synthesizing research 
  • Excellent attention to detail and organizational abilities, systems thinker 
  • Exhibits a solid understanding of managing a pipeline, pitching meetings, and closing deals that drive revenue 
  • Demonstrated commitment to diversity, equity, inclusion, and belonging
  • Ability to travel within the US for 1-2 multi-day team meetings per year

EDUCATION

Our experience suggests the following certifications and degree(s) lend themselves well to this work:

  • Bachelor’s degree 
  • Applicable experience and competencies may be considered in lieu of formal education

COMPENSATION

The salary range for this role is $107,593 - 113,570. 

TRAILS offers a comprehensive benefits package including medical, dental, and vision as well as a 403B with a safe harbor match and short and long term disability. We offer a generous holiday and paid time off package.

APPLICATION NOTES

  • Application instructions: please submit your resume and cover letter that best demonstrates your qualifications for this position.
  • We are only considering applicants who are legally authorized to work in the United States.
  • Our job descriptions reflect TRAILS’ assignment of essential functions and qualifications of the role. Nothing herein restricts management's right to assign, reassign or eliminate duties and responsibilities to this role at any time. 
  • Please note that all TRAILS employees may be required to undergo a background check. Findings do not automatically exclude candidates from the hiring process, but will be taken into consideration.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION 

Addressing inequities in access to evidence-based mental health care is intrinsic to the TRAILS mission. The intentionality behind this approach is woven into everything we do at TRAILS, resulting in a staff-wide commitment to diversity, equity and inclusion for all facets of our program. If this commitment is something to which you could positively contribute, we encourage you to apply, particularly if your voice represents a historically excluded perspective. 

TRAILS is an “at-will” and equal opportunity employer. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.

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