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Fraud Risk Management Analyst

Vilnius, Lithuania

TransferGo is a growing fintech scale-up on a mission to make the world a fairer place for migrants. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 13th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families. 

We’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better. 

Your team & impact

Join us on our journey as a Fraud Risk Management Analyst to play a pivotal role in shaping how money is sent worldwide. You will work in a team of bright-minded individuals looking after fraudulent activities, assessing the effectiveness of existing controls and also provide regular reports and visibility on identified fraudulent activities. If you want to significantly impact the fintech industry, drive technological advancements, and collaborate with a team of forward-thinkers, we would love to have you on board. 

 

Here’s what you’ll be doing as Fraud Risk Management Analyst:

  • Monitor fraudulent activities, assess the effectiveness of existing controls.
  • Provide regular reports and visibility on identified fraudulent activities.
  • Utilize data analytics to identify patterns.
  • Timely and proactively escalate issues resulting from fraud monitoring
  • Conduct investigations, collect evidence and process decisions.
  • Actively participate in team meetings, share information and make suggestions for improvements to fraud operations.
  • Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.
  • Identify fraudulent transactions and cancel them from further processing.
  • Act as the Subject Matter Expert on fraud, collaborating cross-functionally with Compliance, Operations, and Finance to develop, implement, and refine fraud management procedures and processes.
  • Help to design, document, and implement robust, end-to-end operational procedures within the Fraud team 
  • Proactively challenge existing fraud decisioning models and strategies (including rules, scores, and manual review processes) to drive continuous improvement, enhance detection rates, and minimize false positives.
  • Serve as the primary point of escalation and resolution for the most complex and high-risk fraud reports, including detailed investigation and management of Authorized Push Payment (APP) claims.

 

You’ll report to our Senior Fraud Risk Manager.

 

Here’s what we’d love from our new Senior Fraud Risk Analyst:

We don’t expect you to meet every single requirement listed. What matters most is your motivation, mindset, and ability to learn. If you’re excited about this role and think you could be a great fit, we’d really like to hear from you.

  • Proven experience (3+ years) in fraud risk, compliance, or related roles within the fintech or financial services industry.
  • Experienced in identifying, assessing and monitoring payments fraud risk. 
  • Strong understanding of digital fraud detection techniques and industry best practices.
  • Ability to interpret complex datasets and identify patterns indicative of fraudulent activity.
  • Collecting, processing, and analyzing large volumes of data from various sources.
  • Strong problem-solving skills and attention to detail, with the ability to analyze complex situations and develop practical solutions.
  • Ability to work under pressure in a fast-paced environment and adapt to changing priorities and requirements.
  • Experience in using analytics tools, fraud detection software for identifying and investigating unusual patterns or deviations from normal behavior.
  • Proficiency in English.

What we believe

At TransferGo, we offer competitive rewards to all people. We know that recognition is about more than just money, and we’ve fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in-person events to connect with each other and help all our TransferNauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers. 

What We Offer:

  • Competitive Salary: Starting from 2100-3160  € (gross) per month, depending on experience. Salary is just one part of the conversation – if you’re excited about the role but the range feels slightly off, don’t hesitate to apply. We’re open to discussing based on your experience and potential.
  • Comprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one.
  • Annual Development Budget: €1,000 to invest in your personal and professional growth.
  • Hybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office two days a week.
  • Pet-Friendly Office: If you’re near one of our offices, bring your furry friend along!
  • Inclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration.
  • Empowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change.

At TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity,  marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you!

Please note that all data collected will be handled in accordance with our candidates privacy policy (https://www.transfergo.com/privacy-policy/overview) and will only be used for the purpose of evaluating your candidacy. The data will be securely stored and deleted according to retention timeframe set in the candidates privacy policy. If you have any questions or concerns regarding this, please feel free to reach out by replying or via dpo@transfergo.com 

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At TransferGo, we believe in the transformative power of diversity, equity, and inclusion (DEI) for both our team and our customers. We stand committed to supporting migrants from all corners of the world, recognising their resilience, talents, and contributions. By embracing diversity, we enrich our company culture and create innovative solutions that change lives. Together, we are not only transforming the experiences of our customers but also paving the way for a more inclusive and equitable future for all.

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