
Summer Reception Intern (Recent Graduates)
Position Overview:
The Summer Reception Intern role is an in-person, temporary position for recent graduates. It is designed to provide exposure to the reception function within the facilities department of a large financial services firm. This role offers the opportunity to gain hands-on experience while building an understanding of both the department’s and the role’s operation within the broader context of the firm.
The position offers visibility into day-to-day reception operations and is ideal for recent graduates with interest in gaining exposure and developing skill in delivering exceptional customer service to a client community.
The following responsibilities and duties are reflective and subject to change at any time based on business and client needs at management’s discretion.
Key Responsibilities:
- Serve as a point of reference for all employees within the firm, and escalate special requests or concerns to the appropriate party
- Respond to all inquiries in a polite and timely manner
- Register, welcome, and assist guests in a friendly and professional manner
- Handle space reservation requests
- Provide telephone coverage for general inquiries, transfer requests, etc.
- Perform inspections of office amenities, conference rooms, and supply inventory
- Activate employee ID badges and troubleshoot when issues arise
- Assist the Operations team with preparing space for new hires (i.e., preparing necessary onboarding materials and company merchandise)
- Communicate maintenance and repair requests to appropriate parties
- Develop and maintain business relationships and interact with a diverse variety of high-profile individuals and all levels of management
- Strong proficiency with the office layout and company operations
- Review and approve conference room reservation requests, collecting necessary information
- Assist with conference room reservation conflicts while following proper escalation procedures
- Participate in training new team members
- Provide additional support for special events and large catering orders
- Miscellaneous administrative duties, including actively updating logs and trackers
- Ad-hoc projects related to facilities – administration, mail room, event support, office moves, reporting
Qualifications:
- Bachelor's degree earned between spring 2025 and spring 2026
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Strong organizational skills
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Experience with and understanding of Microsoft Office suite (Outlook, Word, PowerPoint, Excel)
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Attention to detail
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Ability to multitask and prioritize tasks
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Excellent communication skills
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A proactive and team-oriented mindset
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Previous experience in a similar role is a plus
Reception Hospitality Dual Role
$28 - $28 USD
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