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Account Executive

New York

About Traversal

Traversal is building an AI site reliability engineer that identifies, root causes, and fixes production issues within complex software infrastructure. We're a team of some of the best AI talent - including professors at Columbia & Cornell with PhDs from MIT & Berkeley - with over 20 years of research experience, pushing the forefront of AI Agents and Causal AI. Traversal is already deployed in some of the largest enterprises in the world helping improve the resilience of mission critical systems that serve millions of people worldwide, with a decrease in MTTD/MTTR of up to 90%.

The Role

As Traversal’s first Account Executive, you’ll lead our early-stage sales efforts from the ground up. You’ll own the full sales cycle—from outbound prospecting to closing deals—and play a key role in shaping how we tell Traversal’s story to technical decision makers.

This founding Account Executive will define and execute our early sales strategy to drive adoption of our agentic observability platform among engineering teams. You’ll partner closely with product, engineering, and sales engineering to engage prospects, shape messaging, and close high-impact enterprise deals. Your deep understanding of developer tools, SRE workflows, and early-stage sales motions will help Traversal connect with the right buyers and scale our go-to-market efforts.

You’ll work cross-functionally with product, engineering, and our founding team to translate technical value into business outcomes that resonate with SREs, platform teams, and engineering leaders. You’ll collaborate closely with our Sales Engineer to deliver high-impact demos, build proof-of-concepts, and guide prospects through complex evaluations. If you thrive in high-ownership, high-velocity environments—and are excited to help bring a new category of AI-native infrastructure software to market—we’d love to meet you.

Responsibilities

  • Build and execute Traversal’s early sales strategy across outbound, qualification, demo, and close.
  • Develop messaging and collateral that clearly communicates our value to technical buyers.
  • Own the full sales cycle, from prospecting and first touch to contract negotiation and close.
  • Partner with our Sales Engineer to deliver demos and technical deep dives.
  • Relay customer insights to product and engineering to help shape roadmap direction.
  • Help create foundational sales processes, tools, and reporting systems that will scale.
  • Represent Traversal with credibility to engineering, product, and executive stakeholders.

Requirements

  • 5+ years in enterprise SaaS sales, ideally in technical products like observability, infrastructure, or developer tools.
  • Proven track record of exceeding sales targets in early-stage or high-growth environments.
  • Experience owning complex, multi-stakeholder sales cycles from first touch to close.
  • Strong technical acumen and ability to communicate with engineering buyers.
  • Self-starter with a high sense of ownership and comfort operating with ambiguity.

Nice to Have

  • Familiarity with SRE workflows, observability tools, or AI infrastructure.
  • Experience with product-led growth motions or bottoms-up sales models.
  • Prior experience as a founding or early sales hire at a startup.

Compensation

We offer competitive compensation, startup equity, health insurance, and additional benefits. The U.S. base salary range for this full-time, in-person role in New York is $150,000–$300,000 OTE, plus equity and benefits. Our salary ranges are based on location, level, and role. Individual compensation is determined by experience, skills, and job-related knowledge.

Why You Should Join Us

We’ll make sure you’re fully supported with health insurance, a great tech setup, flexible time off, and plenty of in-office snacks. We offer competitive salary and equity packages, and take thoughtful consideration with every hire on our small, high-impact team.

Traversal is fully in-office, 5 days a week, based in New York near Madison Square Park. We have a collaborative, hard-working culture and are energized by building the future of AI-powered software maintenance.

Working here means owning meaningful parts of the product, having the flexibility to move fast, and learning constantly. This is a place to grow your career, make a real impact, and help define a new category of infrastructure software.

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