Senior Associate, Operations

Posting Closing Date: 31 July 2025

Team Rubicon Canada (TR Canada) is veteran-led humanitarian organization, built to serve global communities before, during, and after disasters and crises. Our people, known as Greyshirts, are the cornerstone of our mission and success. We are committed to fostering an environment that embodies the principles of Diversity, Equity, Inclusion, and Belonging (DEI&B)—inclusive of beliefs, cultural backgrounds, job experiences, thoughts, and ideas—across all aspects of our operations.

We are seeking a Senior Associate, Operations. You are a detail-oriented professional who thrives in a fast-paced environment, enabling disaster response through sharp planning, coordination, and operational excellence. Reporting to the National Operations Manager, you will play a crucial role in supporting our mission by translating objectives into actionable operational plans and ensuring the seamless execution of disaster response and service projects across Canada. As the Senior Associate, Operations, you will be responsible for enabling mission planning efforts, coordinating field operations, and continuously improving the systems, processes, and training that drive our readiness and impact.

The right person is a self-starter, and team player with excellent oral and written communication skills. Our culture requires individuals foolish enough to think they can change the world and competent enough to have a chance. Every day is a challenge, but every month brings new opportunities. This position can be hybrid or remote with some travel required.   

Duties:  

• Enabling the planning and coordination of disaster response operations.
• Coordinating disaster response operations and service projects.
• Building and refining operational processes to enhance the efficiency, scalability, and effectiveness of TR Canada's disaster response capabilities.
• Lead and mentor volunteer leaders, particularly during operations and service projects.
• Collaborate with internal teams and external response partners to ensure cohesive, timely, and effective disaster response operations that align with TR Canada’s mission, readiness standards, and impact goals.
• Develop and deliver training, facilitate exercises, and support After Action Reviews (AARs) to build capacity and integrate continuous learning into operations.
•  Leverage data and situational awareness tools to support planning, decision-making, and real-time operational coordination during deployments.
• Other duties as assigned.

Experience and Background  

• Post-Secondary Certificate or Diploma preferred (in Emergency Management, Political Science, Business or a related field), or a demonstrated equivalent of military operational experience and planning.
•  2+ years of experience in Emergency Management, Military Operations, or Humanitarian Disaster Response. Experience with Team Rubicon Canada preferred.
• Completion of Incident Command System (ICS) 200 is required; ICS 300 or higher is strongly preferred.
• Proven experience in supporting and executing operational plans, deployments in military in a disaster or humanitarian context, coordinating multi-agency responses, and improving organizational readiness through process development and training.
• Demonstrated experience using data/analytics to enable evidence-driven decision making and planning. 
• Ability to develop and execute detailed mission plans, including logistics, staffing, and resource allocation, while integrating situational awareness and regional input.
• Skilled in building and maintaining relationships with internal teams and external partners, including government agencies and community organizations.
• Excellent communication skills, with the ability to convey complex ideas clearly and persuasively.
• Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.
• Professional experience with Asana Project Management software and Microsoft Office Suite.
• Experience working with Veteran and First Responder communities is an asset.
• Passion for the mission and values of Team Rubicon Canada.

Job Type: 

• Full-time, salary
• Pay Range: $55,000 - $65,000

Special Requirements: 

• Military veterans strongly encouraged to apply.
• Access to a stable internet connection for hybrid work environment.
• Ability to work non-traditional hours, including weekends and evenings.
• Occasional travel, including overnight travel across North America, including deployment to disaster response operations.
• Must be comfortable working in austere conditions when required.
• Fluency in Canada’s Official Languages an asset.

 Cultural Values:  

• Mission First, Greyshirt Always: Anyone joining TR Canada must understand that our mission to provide disaster response comes first. 
• Step into the Arena: TR Canada needs leaders who dare to be great. 
• Everyone Has a Role; Know It: As teammates, we aspire to work in harmony toward achieving a higher goal than any one of us could accomplish on our own. 
• GSD: We are entrepreneurial, resourceful, and determined, no matter how chaotic the situation. 
• Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need. 
• Adults Only: Every team member is an adult until proven otherwise. 
• Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship. 

 Perks of the Team: 

• Professional development and leadership development opportunities
• Benefits 
• Paid time off to volunteer with the charity of your choice 
• Generous vacation and sick time 
• Generous holiday schedule  

Apply Now

If you’re ready to serve and bring your passion and expertise to a mission-driven organization, apply today to join Team Rubicon Canada.

Learn more about Team Rubicon: 

• Website: Team-Rubicon.ca 
• Facebook: Facebook.com/TeamRubiconCAN 
• Twitter: @TeamRubiconCAN 

We believe in maintaining a diverse workplace – inclusive of beliefs, cultural backgrounds, job experiences, thoughts, and ideas. If who we are and what we do resonates with you, we invite you to join our fast-growing, high-performing team.