PeopleOps Coordinator

At Trella Health, we are passionate and committed to our mission – empowering meaningful change in healthcare. Since our founding in 2015, we continue to grow our team, enhance our solution and services offerings, accelerate into new markets, and expand our customer base. We are rapidly growing and are looking for new Trellavators to join our team!

“What is a Trellavator?” you ask. Innovate and elevate is the name of our game! We go above and beyond to collaborate with and support each other – we believe that when a colleague or customers succeeds, we succeed. By learning from others, building on our successes, and taking risks, we constantly raise the bar – continuous improvement is in our DNA. Our word is paramount, we keep our commitments, and we always follow through. We have a strong, reliable support system that fuels growth, collaboration, and passion – and together, we create a positive environment where everyone at Trella Health, including the customers we support, can thrive. Are you ready to learn more about the opportunities with our team? Trell-yeah you are!

Position Overview:

We’re looking for an ambitious, self-driven and resourceful PeopleOps Coordinator to join our team. Reporting to the Head of PeopleOps, you will help shape our people-first culture while supporting the employee lifecycle from onboarding to offboarding. You will own administrative HR tasks, coordinate initiatives that foster employee experience, and collaborate cross-functionally to amplify our culture and brand—both internally and externally. The ideal candidate will possess a deep curiosity for understanding the business, enjoy continuous improvements for growth, have a knack for building relationships, and is eager to learn and grow. If you’re passionate about people, love getting things done, and want to contribute to a thriving company culture, we’d love to hear from you! 

Location: Atlanta HQ - Hybrid (1-2 days a week in the Buckhead office)

Reports to: Head of PeopleOps

As a PeopleOps Coordinator at Trella, you will:

• Manage the complete onboarding process for new employees, including welcome emails, background checks, I-9 verification, HRIS setup, HR compliance paperwork, and state-specific documentation preparation.
• Oversee the full offboarding process for departing employees, collaborating with cross-functional stakeholders to address specific needs and ensuring compliance with state regulations and company policies.
• Maintain the accuracy and completeness of employee records providing clear and thorough documentation to ensure compliance for auditing purposes. Support HRIS data changes, reporting, and employee troubleshooting as needed.
• Assist with the preparation of HR metrics to provide insights into trends and opportunities for improvement.
• Assist with preparation of communications, documentation, and presentations for internal use such as email announcements, Slack channels, policies/procedures, PeopleOps manuals, All Hands, and company events. Regularly review and update HR resources and self-service platforms to keep information current and relevant.
• Collaborate with the Marketing team to coordinate content for internal and external purposes for business operations and company branding efforts; this may include purchasing assistance of branded swag, packing internal/external event materials, and maintaining organized promotional materials in our Atlanta office.
• Collaborate with Finance & Accounting team members and provide administrative support for payroll related items; may serve as a backup to payroll as needed.
• Participate in the Culture Committee to organize employee engagement opportunities, recognition programs, community service events, and wellness initiatives.
• Serve as a point of contact for employee inquiries related to HR, managing questions and concerns through channels such as Slack and HR email inboxes.
• Regularly review and update HR resources and self-service platforms to keep information current and relevant.
• Assist with additional projects and tasks as required.

This job might be a fit for you if you have: 

• 1–3 years of HR experience, ideally in a growth stage startup environment, preferably within the software/technology industry.
• Exceptional communication skills (both written and verbal) and the ability to create clear and engaging internal communications (emails, Slack messages, presentations, etc.).
• High emotional intelligence with the ability to build rapport and collaborate with team members across various levels and locations.
• Strong responsiveness with outstanding follow-up and organizational skills.
• Ability to work efficiently while maintaining high attention to detail and accuracy.
• Strong initiative and resourcefulness; ability to utilize critical thinking and creative skills.
• Effective judgment and capability to prioritize and manage competing demands.
• Technologically savvy with the ability to learn new systems quickly; familiarity with HRIS, ATS, and payroll systems is preferred.
• Proficient Microsoft Office skills including Word, Excel, PowerPoint and Outlook.

About Trella Health:

Trella Health provides unmatched, actionable market intelligence to post-acute care and value-based care providers of all sizes. Our industry leading analytics paired with CRM and EHR integration workflows positions us as the most advanced sales enablement platform for the post-acute care market. One of only a few companies to be deemed both a Qualified Entity by CMS and an Innovator under its Virtual Research Data Center Program, Trella has elite access to billions of performance metrics and referral data to enable competitive positioning across the market. Its standardized insights, representing 90% of all lives 65+ U.S. population, help customers identify, engage, and manage critical relationships and advance their organizations with certainty. 

Since launching our first product in 2016, we have experienced tremendous growth and have highlighted a few key data points to get an at-a-glance view of Trella:

• Over 800 customers including 10 of the top 10 post-acute providers and 4 of the top 10 health systems
• Over 120 team members and growing
• Recognized as one of Modern Healthcare’s “Best Places to Work” in consecutive years and were ranked in the Top 50 startups in the US by LinkedIn
• Headquartered in Atlanta, GA with remote hubs in Nashville, Philadelphia, Raleigh, and the Philippines

The Trellavator Experience:

At Trella Health, you can expect to join a welcoming team that truly embodies our core values. Our collaborative culture is anchored by trust, transparency, and inclusion — and we also have a lot of fun. No matter where you work, at Trella Health you can expect an awesome team, frequent virtual gatherings, engaging events, casual attire, and more.

We offer competitive salaries with a comprehensive benefits package to all employees and provide an environment that fosters work-life harmonization with Unlimited PTO, along with flexible and remote-first work arrangements. As we continue to see exponential growth, our goal is to continue to put team members first and strive to offer our team members the best culture and benefits possible. Some of the benefits we provide are:

• Health, Dental, Vision & Voluntary Benefits
• Competitive Salary & Bonus Plans
• 401k Retirement Savings
• Unlimited PTO & 10 Paid Holidays
• Flexible Work Hours
• Equity Shares
• Paid Leave Programs
• Marketplace for discounted retail and entertainment

Equal Opportunity Employer

Trella Health is an equal opportunity employer. All persons will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, handicap, veteran status, genetic information, or any other protected status as recognized by federal, state, or local laws.