PeopleOps Generalist | Temporary (3-6 month contract)

At Trella Health, we are passionate and committed to our mission: empowering meaningful change in healthcare. Since our founding in 2015, we continue to grow our team, enhance our solution and services offerings, accelerate into new markets, and expand our customer base. We are rapidly growing and are looking for new Trellavators to join our team!

“What is a Trellavator?” you ask. Innovate and elevate is the name of our game! We go above and beyond to collaborate with and support each other. We believe that when a colleague or customers succeeds, we succeed. By learning from others, building on our successes, and taking risks, we constantly raise the bar. After all, continuous improvement is in our DNA. Our word is paramount, we keep our commitments, and we always follow through. We have a strong, reliable support system that fuels growth, collaboration, and passion—and together, we create a positive environment where everyone at Trella Health, including the customers we support, can thrive. Are you ready to learn more about the opportunities with our team? Trell-yeah you are!

This role is a contract position for 3-6 months with a target start date of November 10, 2025 with a likely end date mid-March 2026.

Position Overview:

We’re looking for a driven, detail-oriented PeopleOps Generalist to join our team at Trella Health. Reporting to the VP, People & Talent, you will play a critical role in supporting our employees and contributing to a positive and engaging workplace culture. You’ll own a range of administrative and operational responsibilities that ensure smooth employee experiences and scalable People processes as we grow. Your involvement across the employee lifecycle will have an emphasis on managing our onboarding and offboarding journeys, system administration, reporting and analysis, benefits and payroll support, audits and compliance, and employee engagement programs. This is a great opportunity for someone who enjoys a variety of responsibilities with a strong sense of ownership while serving as a trusted resource for employees and managers. If you thrive in a high-growth environment and believe HR can be both strategic and human-centered, we’d love to meet you!

Location: Atlanta, GA (minimum of 1x/week in office at Atlanta Tech Village in Buckhead) 

Reports to: VP, People & Talent

As the PeopleOps Generalist, you will be responsible for the following:

• Own and optimize core HR operations from onboarding to offboarding, a positive, trusting, inclusive workplace culture.
• Maintain accurate and confidential employee records, ensuring compliance with all relevant employment laws and data privacy standards.
• Serve as the primary HRIS admin for core systems (e.g., ADP, Lattice, etc.) and leverage system capabilities and automated workflows to generate reports, streamline administrative processes, etc..
• Ensure handbooks, policies, org charts, and internal processes are up-to-date, compliant, and clearly communicated. Manage internal knowledge base to ensure it’s a resource for all employees and managers. 
• Be the internal liaison on benefits and payroll in partnership with our PEO and Finance team: clearly communicate benefit offerings, share enrollment resources, prepare payroll inputs/exceptions, and troubleshoot issues.
• Design, implement, and maintain people-centric programs and engagement opportunities that boost retention, morale, and employee growth.
• Be a trusted resource for employees and managers by being available to answer questions, offer guidance, listen, and mitigate employee relations issues.
• Gather and act on employee feedback via surveys, check-ins, and onboarding/offboarding meetings. Analyze people metrics to guide decision-making and highlight areas for improvement.
• Support our performance review cycles, partnering with managers to ensure the process is timely, fair, and growth focused.
• Support internal communications, company events, and employer branding initiatives around culture, values, and change initiatives to ensure clarity and transparency.
• Assist Recruiting Manager with ATS maintenance, interview scheduling, and recruitment coordination as needed with willingness to handle full-cycle recruiting during high volume hiring periods.
• Collaborate with Finance, Marketing, IT, and department managers to support operational practices and other initiatives.
• Be willing to jump in on ad-hoc projects, research workforce trends and best practices, and help with ongoing improvements.

This job might be a fit for you if you have:

• 3+ years of experience in People Operations/HR, with a strong foundation in common HR practices, preferably within the software/technology industry.
• Hands-on experience in a variety of HR administrative duties and company-wide people programs such as onboarding and offboarding, engagement programs and events, reward and recognition programs, performance management cycles, payroll and benefits processes, audits and compliance, and others.
• Familiarity with various HR platforms (ADP Workforce Now, Lattice, and Greenhouse preferred) and O365 tools.
• Ability to provide comprehensive support to employees and the management team across a range of HR functions and initiatives.
• Excellent communication and interpersonal skills, with a people-centric mindset and a high degree of professionalism, discretion, responsiveness, and follow-up.
• High degree of attention to detail, accuracy, and organizational skills; ability to manage multiple priorities with strong execution, often switching from strategic projects and day-to-day tasks.
• Experience with HR reporting with the ability to analyze data to support decision-making and recommendations.
• Curiosity and adaptability in adopting AI-driven workflows while championing the integration of AI practices across the workforce with ethical and human-centered practices.
• Problem-solving and resourceful mindset with the ability to utilize critical thinking and creative skills in independent and department or cross-functional collaborative settings.
• Strong desire for continuous learning and operational improvements.
• Ability to thrive in a fast-moving, ever-evolving startup environment and openness to change.

This role is not eligible for benefits, equity, or bonus incentive given the nature of the contract position.

About Trella Health:

Trella Health provides unmatched, actionable market intelligence to post-acute care and value-based care providers of all sizes. Our industry leading analytics paired with CRM and EHR integration workflows positions us as the most advanced sales enablement platform for the post-acute care market. One of only a few companies to be deemed both a Qualified Entity by CMS and an Innovator under its Virtual Research Data Center Program, Trella has elite access to billions of performance metrics and referral data to enable competitive positioning across the market. Its standardized insights, representing 90% of all lives 65+ U.S. population, help customers identify, engage, and manage critical relationships and advance their organizations with certainty. 

Since launching our first product in 2016, we have experienced tremendous growth and have highlighted a few key data points to get an at-a-glance view of Trella:

• Over 900 customers including 10 of the top 10 post-acute providers and 4 of the top 10 health systems
• Over 120 team members and growing
• Recognized as one of Modern Healthcare’s “Best Places to Work” in consecutive years and were ranked in the Top 50 startups in the US by LinkedIn
• Headquartered in Atlanta, GA with remote hubs in Nashville, Philadelphia, the Philippines, and Latin America.

The Trellavator Experience:

At Trella Health, you can expect to join a welcoming team that truly embodies our core values. Our collaborative culture is anchored by trust, transparency, and inclusion—and we also have a lot of fun. No matter where you work, at Trella Health you can expect an awesome team, frequent virtual gatherings, engaging events, casual attire, and more.

We offer competitive salaries with a comprehensive benefits package to all employees and provide an environment that fosters work-life harmonization with Flexible Paid Time Off, along with remote-first work arrangements. As we continue to see exponential growth, our goal is to continue to put team members first and strive to offer our team members the best culture and benefits possible. Some of the benefits we provide are:

• Health, Dental, Vision & Voluntary Benefits
• Competitive Salary & Bonus Plans
• 401k Retirement Savings
• Flexible PTO & 10 Paid Holidays
• Flexible Work Hours
• Equity Shares
• Paid Leave Programs
• Marketplace for discounted retail and entertainment

Equal Opportunity Employer

Trella Health is an equal opportunity employer. All persons will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, handicap, veteran status, genetic information, or any other protected status as recognized by federal, state, or local laws.