Delicious Unlimited - Human Resources Manager (Bilingual)

 

About Us

Since 1976, Delicious Unlimited has specialized in preparing and delivering fresh, appealing and nutritious meals and snacks to child care centers, schools, aging care centers, and a large military base in the Northern Illinois region.  We currently deliver over 25,000 meals each day to over 200 locations.

Our Promise:  Delicious Unlimited strives to be the highest performing company in service delivery; providing impeccable quality and healthy food products to customers in different segments with reasonable and affordable pricing.

We pledge to high standards of quality products, safety, and hygiene, while guaranteeing efficiency, consistency, and best performance within the industry.

Learn more about us:  ChooseDelicious.com

 

Position Summary

Delicious Unlimited has been steadily growing and we are under new leadership.  We are excited about what the future holds and we are leveling up our internal processes across the company to support our growth.  We are now hiring a Human Resources Manager who will help us elevate business operations and ensure we provide an environment where our team members can perform at their full potential.

The Human Resources Manager will work closely with our new company president as a strategic partner.  The person who accepts this opportunity can look forward to being valued as an essential member of the team.

We have close to 100 employees, made up largely of our culinary team and delivery drivers, with a small administrative and management team. This is a hands-on, standalone HR role, ideal for a self-starter who enjoys being a decision-maker and can confidently handle all aspects of HR, including hiring, onboarding, compliance, payroll and benefits administration, employee relations, and safety.  With our continued success over the long term, a high performer could grow with us into a director role with their own small team.

This is a great opportunity for someone who has been a human resources generalist or the right hand to a director in a larger organization and is now ready to lead and develop their own Human Resources department.  If this sounds like you, we’d love to meet you!

 

Key Responsibilities

In collaboration with our company president, identify and manage human resources strategic initiatives and priorities, and execute day-to-day operations in the following areas:

1.  Talent Acquisition & Onboarding

• Manage the hiring process for kitchen, delivery, and administrative staff.
• Partner with hiring managers to understand workforce needs and reduce turnover.
• Provide new employee orientations to set up team members for success.

2.  Employee Relations & Engagement

• Partner with managers to ensure they have the knowledge and tools to effectively manage their direct reports.
• Serve as the primary contact for employee concerns, conflict resolution, and disciplinary actions.
• Foster a positive, inclusive, and performance-driven workplace culture.

3.  HR Compliance & Policy Management

• Ensure compliance with federal, state, and local employment laws (FLSA, OSHA, FMLA, etc.).
• Maintain and update employee handbook, policies, and procedures.
• Oversee and manage I-9s, EEO reporting, and other regulatory requirements.

4.  Payroll & Benefits 

• Manage payroll and maintain employee records in Paychex, ensuring the accuracy of data and timeliness of processing.
• Administer employee benefits programs including health insurance, paid time off, 401k, and any other benefits.
• Partner with external brokers/vendors for annual renewals and open enrollment.

5.  Training & Development

• Coordinate employee training initiatives, including safety compliance, food handling certifications, and leadership development.
• Identify development opportunities and create internal career path strategies.

6.  Safety & Compliance

• Oversee workplace safety initiatives in collaboration with plant management.
• Ensure OSHA and food safety compliance training is completed and documented.

7.  Strategic HR Planning

• Support workforce planning, organizational development, and succession planning.
• Provide HR metrics and insights to leadership to support decision-making.

 

Education & Experience

• Bachelor’s degree in human resources, business administration, or a related field
• 5+ years of human resources generalist experience that provides familiarity with each of the key responsibilities above (experience could have been gained through education, a support role, or as the owner of the responsibility)
• Experience in hospitality, food contract service, food manufacturing or an industrial business is a plus
• Experience implementing new processes to support a growing business is a plus

 

Skills

• Bilingual (English/Spanish) fluency is preferred
• Experience with ADP or Paychex (or a similar payroll management system)
• Strong interpersonal and communication skills; able to communicate effectively and earn trust at all levels of the organization
• Detail oriented with strong planning, organizational, and analytical skills
• Ability to swiftly change and adapt to the needs of a growing company
• Strong knowledge of employment laws, regulations, and HR best practices
• Proficient in Microsoft Suite (Excel, Word, PowerPoint)

 

Location & Hours

• On-site in Gurnee, IL
• Mon-Fri, standard business hours with the ability to have some flexibility as needed

 

Compensation & Benefits

• Base salary commensurate with experience
• Position is eligible for a discretionary bonus
• Medical, dental, vision, short & long-term disability and life insurance
• 401k with company match
• Annual vacation accruals