Gabriele Consulting Group - Business Analyst / Project Manager (eDiscovery / Legal Hold / IT)

Overview

Gabriele Consulting Group is now hiring an early-career Business Analyst / Project Manager to support a long-term project for one of our clients.  This is a great opportunity for someone who is eager to develop career-building skills in an environment that provides training and mentorship from senior leaders in business analysis, business processes and modern technology.

Some foundational business analysis experience is required for this position (advanced Excel, some experience with reporting tools like Tableau), although most of the skills needed can be acquired on the job. And while some experience working within a legal department could be beneficial for this role, we are most interested in finding someone who is highly analytical with well-rounded communication skills and the ability to work independently.  We’ll provide training on the specific processes and tools needed to be successful in this role. 

About GCG

For more than 20 years, Gabriele Consulting Group Inc. (GCG) has provided mid-size and large organizations, including companies in the Fortune 50, with strategic guidance and hands-on support in solving their most complex challenges where technology intersects with transformational business objectives.  With deep expertise in mergers, acquisitions and divestitures, data governance, legal sourcing and eDiscovery services, GCG is uniquely positioned to bridge the gap between tech teams and business unit leaders to improve performance, mitigate risk, and realize significant cost savings.   Our goal is to provide clients with sustainable strategies, technical solutions and optimized processes, which drive profitability and competitiveness.

GCG is guided by our mission, vision, and values which unite us through a common goal, and exist to multiply the impact our clients have in the world by removing the obstacles that stand in the way of achieving their greatest potential.

Mission:  Through a hands-on consulting approach, we solve complex problems and build sustainable capabilities for our clients.

Vision: We are a deeply integrated, trusted partner for a select few of the world’s most impactful companies.

Core Values: 

• Hands-on- We differentiate from others in the consulting industry by rolling up our sleeves to get the work done, not just making recommendations without follow-through.

• Human-Centric - We understand the competing priorities within organizations and across departments and we customize our solutions, taking into account the unique needs of all of the people involved.
• Integrated - We don’t just operate as an outside consultant; our model of internal consulting allows us to embed our team members in our client organizations, improving our ability to deeply understand the needs, develop customized solutions and implement sustainable improvements.
• Accuracy - We take pride in tending to the details because we know our clients need to focus on the big picture, and we know accuracy is key to building trust.
• Sustainable Growth - We help our clients build sustainable capabilities by teaching them how to maintain the solutions we develop, thus reducing their dependence on us, and we sustain our own growth by identifying new ways to add value.

Learn more about us:  GCGstrategy.com

Why Join Us

At GCG, you’ll enjoy:

• Being a part of a small, collaborative consulting firm while also gaining experience in a large, publicly traded company (our client)
• Fully remote work with some flexibility on hours
• Mentorship and training to help you develop your skills in business analysis, business processes, and working with powerful technology
• Opportunities to sharpen your project management and communication skills in a fast-paced, high-visibility environment
• Gaining valuable experience and building a strong resume for future endeavors in consulting, legal, and IT-focused fields

Position Summary:

This position will support our client’s efforts in eDiscovery and legal hold.  In case these terms are new to you, here are definitions:

• E-Discovery is a form of digital investigation that searches for evidence in email, business communications, and other data that could be used in litigation.
• A legal hold is a process used to preserve all forms of potentially relevant information when litigation is pending or may be reasonably anticipated.

While this position is an employee of the GCG team, this person will be working closely with multiple team members in our client organization.  The following is the job description provided by our client:

Description:

The eDiscovery Analyst (“Analyst”), a member of the Global Legal Organization, will report to the Manager, eDiscovery Legal Hold.  The Analyst will support system, analytical, and business process execution for both Legal Hold (LH) and eDiscovery Information Governance (IG) programs.  Specific responsibilities include data analysis and generating custom reports; system testing and validation; developing, coordinating, and executing legal hold processes; and maintaining documentation.   The position involves routine engagement with eDiscovery Leadership, attorneys, paralegals, records management professionals, external contractors, vendors, and information technology associates.

Key Responsibilities:

• Support execution and continuous program improvement of LH and IG program activities and processes in a manner that emphasizes a client-centric approach and maintains the privileged and confidential nature of processes, documentation and communications.
• Review and respond to custodial, records manager, and case team legal hold inquiries; perform legal hold keyword searches and report results to eDiscovery team members
• Research and compile data analyses, support team in development of legal hold distribution lists, and support reporting and updates to a custom reporting module
• Identify, report, troubleshoot, and provide support to Manager, eDiscovery Legal Hold of resolution of Legal Hold System performance and/or data issues, as necessary
• Prepare materials and assist Manager, eDiscovery Legal Hold in driving vendor meetings (resolve system issue tickets, business reviews, reporting on operational vendor performance) and recommend system enhancements from a system user perspective
• Support UAT (User Acceptance Testing) for system implementations or updates to existing systems; support UAT script testing and propose enhancements and summarize findings for eDiscovery Manager, Legal Hold Operations
• Partner with eDiscovery Manager, Legal Hold and IT to perform quality control for legal hold system data integrations and to evaluate and develop new capabilities in support of the legal hold program
• Execute internal recurring processes, including activities to support reminders and updates to legal hold notices and system owner notifications, timely escalate issues to eDiscovery Manager, Legal Hold.
• Support maintenance and enhancement of existing Legal Hold and Information Governance program documentation
• Develop new Legal Hold processes and documentation, review and implement with eDiscovery Manager, Legal Hold Operations
• Support identifying non-custodial data sources (NCDS) for related matters with legal hold(s)
• Prepare and deliver presentations that include custom data analysis, graphs, charts, and other methods to summarize and present data
• Analyze data, and generate custom reports using MS Excel to report, leverage data learnings to propose operational solutions for management
• Design and implement process efficiencies via automation and available technologies (Microsoft Flow/Automate, Excel macros/VBA, Excel formulas, etc.)
• Maintain company confidentiality including confidentiality of company processes & protocols

Qualifications:

• A minimum of a Bachelor’s Degree is required; preferably with an emphasis on business, legal, and/or Information Technology.
• A minimum of 1 years’ experience working within a corporate law department, law firm, legal hold software or litigation technology company, or within a corporate setting involving application(s) is preferred.
• Requires strong data analytics experience to successfully organize, analyze, and interpret data to identify opportunities and influence business operations.
• Proficiency in Microsoft Office applications such as Word, PowerPoint, SharePoint, and Excel, including knowledge of utilizing Pivot Tables, writing/managing formulas, and understanding of macros/VBA is required.
• Experience in any reporting tools like Tableau, Cognos, etc. is required.
• User Acceptance Testing (UAT) experience is a plus.
• Ability to readily adapt to new technologies and processes is required.
• Experience creating and making presentations (including summarizing large data analysis) is preferred.
• Must be a solution oriented professional with a focus on collaboration; must utilize positive communication and employ diplomatic client facing skills.
• Organizational, project management, and written and oral communication skills are required.
• Must be able to work in a highly matrixed environment

We value diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role.  We are an equal opportunity employer and we welcome your application!