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Destination Specialist (Viator)

London, UK

Destination Specialist I Viator

About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.
 

We are seeking a passionate and detail-oriented Destination Specialist who will collaborate closely with the Destination Managers, and be responsible for ensuring that all facets of the destinations in their territory are optimized for success on Viator, as well as our 3rd Party Distribution networks. 

You are a brand ambassador that will focus on growing your destinations as well as Viator's positioning within your given territory. In this role you will be working with both internal and external stakeholders to align on necessary product offerings, carrying out critically important tasks to maintain and grow our competitive advantage.

 

Responsibilities:

  • Ensure that Viator has the premier product offering for the assigned territory.

  • Provide key insights into Viator competitiveness in the destination.

  • Work closely with operations and Supply Team to monitor key metrics and take corrective action where necessary.

  • Carry out regular quality checks, as needed.

  • Support wider initiatives on the supply team, outside of the assigned territory.

  • Opportunity to represent Viator at trade shows and industry events when required.

 

Key Skills and Experience:

  • At least 1+ years experience in B2B account/territory management type roles, preferably in travel.

  • Strong technical background, comfortable working in a fast paced environment.

  • Self starter that is capable of managing and prioritizing multiple initiatives to best meet established goals.

  • Creative mindset that is inquisitive and consistently looking to improve themselves as well Viator's standing in their territory.

  • Passion for excellence and problem solving.

  • Proficiency in additional languages a plus.​

  • Candidates with non-traditional backgrounds are strongly encouraged to apply.

 
Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

 

#Viator

#LI-On-Site

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