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Global Sales Manager (Viator)

New York, NY

Global Sales Manager I Viator

About Viator 

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We’re on a mission to bring more wonder to the world, and we believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from cultural tours to extreme adventures (and all the niche, interesting and fun stuff in between)—making memories that will last a lifetime has never been easier. Viator. One app, 300,000+ travel experiences you’ll remember.

Viator is a global leader in travel experiences, and we’re hiring a Global Sales Manager to lead supply acquisition. You’ll lead a team of inside and field sales professionals focused on acquiring bookable supply in high-priority markets. Your goal: fill known demand gaps quickly, ensuring travelers can book the experiences they’re actively searching for.

This is a hands-on, high-impact role for a proven sales leader who thrives in both inside and field sales environments. You’ll drive the sales machine end-to-end: setting strategy, coaching your team, closing key deals, and collaborating cross-functionally to remove blockers and accelerate results. You’ll need sharp commercial instincts, a strong operational mindset, and the ability to lead from the front in a fast-moving, target-driven environment.

This is a remote role with up to 25% travel. The ideal location for the candidate to reside is the EAST COAST of the US. No relocation is offered for this role. 

What You’ll Do

  • Lead, coach, and develop a team of 10 sales professionals to drive a culture of ownership, accountability, and high performance.
  • Own and execute the global sales strategy to expand our supply base and grow market share.
  • Navigate complex negotiations and overcome obstacles to close key supplier partnerships that drive long-term, strategic growth.
  • Collaborate cross-functionally with sales operations and marketing to improve lead quality, funnel efficiency, and overall customer experience.
  • Monitor and interpret market trends, competitor activity, and emerging opportunities, using data to inform sales strategy and prioritize team efforts.
  • Drive pipeline management discipline using Salesforce or equivalent CRM tools to ensure accuracy, predictability, and pipeline health across the team.
  • Recruit, onboard, and retain top sales talent, offering continuous coaching, career development, and performance feedback.
  • Foster a culture of resilience and continuous improvement, keeping the team energized and agile in a fast-moving environment.
  • Represent Viator externally at industry events, regional forums, and internally across strategic meetings and cross-functional initiatives.

What We’re Looking For

  • 4–7+ years of sales experience, including 3+ years managing and scaling inside and field sales teams.
  • Proven success driving teams to consistently exceed targets, ideally within tech, travel, or high-growth B2B environments.
  • Experience in travel, tours, activities, or attractions is highly desirable
  • Strong cross-functional leadership skills with experience collaborating across marketing, sales operations, product, and support.
  • Highly analytical and data-driven, with the ability to interpret trends and make tactical decisions quickly.
  • Deep working knowledge of Salesforce or similar CRM tools; strong discipline around territory planning, forecasting, and pipeline health.
  • Excellent written and verbal communication in English; additional languages are a bonus.

Entrepreneurial mindset and comfortable with ambiguity, fast decision-making, and balancing strategy with execution.

Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

 

#Viator

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