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Business Analyst (Maternity leave)

Madrid, Spain

 

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

 

What you will do: 

  • Sales Support and Ad-hoc analysis (Supply & Demand) 
    • Daily, Weekly & Monthly reports updates & sharing to main stakeholders.
    • Intervene on ad-hoc analysis to support management’s decisions.
    • Identify opportunities to grow and share results and potential plans.
    • Proactively manage data requests from the business.
  • Target setting & compensation
    • Define and monitor monthly sales targets and performance metrics.
    • Support compensation-related analysis and target allocation processes.
    • Contribute to client portfolio definition and segmentation strategies.
  • Quality of the Clients (Supply)
    • Analyze and optimize client performance across pages, product assortment, and visibility.
    • Identify opportunities to improve conversion rates (CVR) and overall customer experience.
    • Collaborate closely with Account Managers to drive performance improvements.
    • Enhance the relevance and quality of the restaurant offering through data-driven recommendations.

 

Who you are:

You Must Meet These Critical Qualifications

  • 100% data-lover: All your decisions must be supported by data.
  • Strong initiative and mindset with the ability to identify improvement areas.
  • Degree in Business, Marketing, Communications or Engineering. 
  • +3 years managing data as analyst.
  • Strong Project management skills: 
    • High collaboration with other departments (Sales, Product, Operations).
    • Define and manage strategic KPIs - Target settings.
    • Data and results oriented. Analytical competence. Advance level of Excel.
    • Structured approach to problem solving.
    • Strong communication with stakeholders whilst collecting and delivering requirements.
  • Languages: fluent English (both written and spoken) and Spanish.

 

You Can Impress With These Additions 

  • Knowledge with Salesforce, Tableau and Snowflake is highly valued.
  • Passion for gastronomy and interest in the food and restaurant industry.
  • Excellent communication skills.
  • Self-motivation and a proactive attitude.
  • Problem solving skills.
  • Team player.
  • Humble and positive attitude and mind-set.

 

What we offer you: 

😄 An awesome team 

🏠 A temporary contract of six-months

⚖️ Flexible working environment  (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to  physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

⏳ A program dedicated to helping you have the best work/life balance 

🏥 Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events 

 

 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

 

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