Director, Hotel Partnerships

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

Job Description 

The Director, Hotel Partnerships holds the pivotal role of spearheading global sourcing strategies for lodging supply and connectivity, elevating the function to a strategic powerhouse within the organization. Reporting directly to the EVP, Travel Partnerships, this position is tasked with crafting and executing initiatives that transform our position within the global lodging industry while maximizing value across all internal and external stakeholders. 

The candidate will orchestrate both strategic and tactical procurement efforts and will leverage extensive industry expertise to secure best in-class content, contracts and commercials. With a focus on fostering a strategic network of supply and connectivity partners, the Director will capitalize on profit-generating opportunities and ensure sustained growth. 

The Director will play a crucial role in shaping the company's hotel programs and connectivity partnerships to optimize productivity and revenue streams. This involves not only spearheading cross-departmental initiatives but also ensuring seamless integration of strategic plans across various organizational functions such as advisory services, sales, finance, and marketing. 

The ideal candidate for this role is an exceptionally skilled and adaptable professional, capable of assuming a hands-on approach and driving results in a fast-paced environment as well as one who can manage a fast-growing team in a dynamic and fast-paced environment.  

This role represents an exciting opportunity for a seasoned professional to lead and drive transformative change within the hotel procurement and connectivity domains, contributing significantly to the company's overall success. 

Responsibilities / Key Accountabilities: 

• Lead global negotiations for hotel connectivity contracts and chainwide hotel participation in the TripArc booking platform maintain comprehensive contract records.
• Regularly review and renegotiate existing contracts to optimize profitability, while also evaluating rates and services to mitigate supply risks.
• Achieve annual revenue targets through strategic negotiations and renewals with key hotel connectivity and supply partners.
• Cultivate and nurture relationships with suppliers to ensure sustained engagement and optimal revenue structures.
• Oversee service level agreements and contract terms with partners, including market assessment, selection, and contracting.
• Develop and standardize an efficient onboarding process for new partners, ensuring adherence to brand standards.
• Conduct business reviews with partners to drive continuous improvement and strategic alignment.
• Collaborate with internal stakeholders to optimize distribution of supplier contracts and achieve shared objectives.
• Support cross-departmental initiatives and provide strategic analytics on partner performance, forecasting, and opportunities. 

Qualifications 

• Minimum of 7+ years commercial experience negotiating hotel and/or hotel connectivity contracts on a global basis in a complex, multi-stakeholder company.
• Domain expertise of hotel content, with understanding of various hotel distribution contracts – including net rates, fenced rates, and commissionable rates.
• Proven track record of stakeholder engagement within the global travel industry  
• Advanced negotiation skills with a focus on vendor engagement and contract management.  
• Strong analytical skills and ability to synthesize large amounts of information for executive-level decision making.
• Excellent business judgment and strategic thinking skills.
• Highly effective project management, prioritization, multi-tasking, and time management skills to meet deadlines and manage a large volume of work in a fast paced, dynamic, high-performance environment.
• Proven business acumen with a systematic, mathematical, analytical approach to problem solving, negotiation and analysis.
• Advanced written and verbal communication skills, including presentation skills and an ability to communicate at all levels, both internally and externally with polish and professionalism.
• Advanced Excel Spreadsheet skills and proficient with PowerPoint, and Word.
• Demonstrated experience leading and building teams. 

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.