HR Manager

Founded in 2017, TripArc is a $750 million privately held company powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network empowers seamless access to a comprehensive range of travel options and services globally with over $750 million transactions annually - all at the industry’s best rates.

As an industry leader in technology, purchasing, finance, HR and marketing, we know how to deliver solutions to travel professionals in the most effective way possible. With deep experience in partnering with two leading brands in the luxury travel space – Kensington Tours and Travel Edge – TripArc has real insight into the needs of tour operators and travel agencies today.

TripArc’s goals are simple. To make our network of over 1400 travel entities more profitable, efficient and help them create truly unique travel for their clients.

Job Title: Human Resources Manager

Job Overview:
We are seeking an experienced and dynamic Human Resources Manager to lead and support HR initiatives that align with our organization’s growth and objectives. This hands-on role involves working closely with the leadership team and HR department to implement best practices, foster a positive culture, and ensure operational excellence. The ideal candidate will possess exceptional organizational skills, and thrive in a fast-paced, entrepreneurial environment.

Key Responsibilities:

1. HR Operations:
   
   • Ensure seamless onboarding and offboarding processes, including employee orientation and exit interviews.
   • Provide HR support for promotions, transfers, and terminations, adhering to policies and principles.
   • Oversee the administration of payroll, benefits, and compliance with Canadian and U.S. employment laws. 
2. Employee Engagement and Culture:
   • Lead initiatives that promote employee engagement, recognition, and alignment with organizational values.
   • Administer and enhance programs such as culture surveys, recognition programs, and recreational activities to support internal equity and competitiveness.
3. Talent Management:
   • Facilitate training programs and performance management processes to drive employee development.
   • Support supervisors and leadership in performance management, conflict resolution, and disciplinary actions.
4. Compliance and Policy Facilitation:
   • Facilitate and maintain HR policies and procedures, ensuring compliance with labor laws and regulations.
   • Anticipate and address emerging trends, issues, and risks to maintain a positive and compliant work environment.
5. Strategic Contributions:
   • Collaborate with senior leaders to align HR strategies with business objectives.
   • Provide insights through HR metrics and analytics to inform decision-making and drive continuous improvement.
6. Special Projects:
   • Support key HR projects such as mergers and acquisitions (M&A) integration, employee engagement surveys, and workforce planning initiatives.
   • Manage company-wide events and programs that enhance employee morale and organizational effectiveness.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification is an asset.
• 5+ years of progressive HR experience, including leadership in a global, high-growth organization.
• Strong knowledge of Canadian and U.S. employment laws and payroll systems.
• Proven track record of partnering with senior leaders and building relationships across all levels of an organization.
• Excellent interpersonal, communication, and presentation skills.
• Proficiency in HR technology platforms (e.g., ADP, HRIS) and Microsoft Office Suite.
• Demonstrated success in driving culture-building initiatives and fostering employee engagement.
• Ability to balance strategic vision with day-to-day operational responsibilities.
• Experience in the travel or tourism industry is an asset.

Cultural Fit:

• Thrives in a fast-paced, entrepreneurial environment with a focus on innovation and continuous improvement.
• Low ego, collaborative team player who is adaptable to change and ambiguity.
• Passionate about building trust, resolving conflicts, and fostering a positive work culture.

This role is an exciting opportunity for a proactive HR professional to make a significant impact on a rapidly growing organization. If you are ready to take on a leadership role in human resources and drive organizational success, we encourage you to apply.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

We thank all candidates for their interest however only those selected for an interview will be contacted.