Staff Data Analyst

Hej, Truecaller is calling you from Stockholm, Sweden! Ready to pick up?

Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter.

• Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 400 million active users per month. 
• Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins.
• A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions. 

We, in the Messaging team, own everything under the messaging domain at Truecaller - building, transforming, and optimizing existing and new features to make messaging more reliable and secure for our users. With over 400 million users, we operate one of the world's largest Instant Messaging (IM) services.

As a Staff Data analyst in the Messaging team, you’ll be responsible for the team's quantitative insights. From understanding our data, identifying problems, to working with product, tech and design on hypothesizing solutions. You’ll be the driver of our experimentation and learning efforts. Messaging team sits at the very core of Truecaller experience, so you’ll have plenty of opportunities to work with other teams and the executives.

The impact you will create:  

• Understanding Truecaller's data, particularly related to the Messaging team.
• Taking ownership of quantitative insights for the Messaging team, playing a crucial role in product development.
• Defining experiments, overseeing their setup, and analyzing their results to drive decision-making.
• Developing and maintaining key performance indicators (KPIs) for the team, ensuring their tracking, reliability, and reporting.
• Creating data pipelines and dashboards to measure the team's KPIs and effectively communicate insights to both the team and leadership.
• Coaching and mentoring the team on experimentation and data-driven product development processes, fostering a culture of data-driven decision-making.

What you bring in:  

• 6-10 years experience in Data Analytics
• Experience in using SQL to extract, transform and analyse data
• Experience in data visualisation tools  like Looker (preferred), QlikSense, Tableau, or PowerBI
• Experience in mentoring, coaching and evangelsing about data in product development
• Experience in digging into different data sources to understand why specific customer behaviours happen
• Fluent in spoken and written English

It would be great if you also have:

• Big data query tools (we use BigQuery).
• Experience with data from mobile applications.

Life at Truecaller - Behind the code:  https://www.instagram.com/lifeattruecaller/

Sounds like your dream job?

We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.

 This position is based in Stockholm, Sweden. 

We only accept applications in English. 

 

What we offer: 

• A smart, talented, and agile team: An international team where ~35 nationalities are working together in several locations and time zones with a learning, sharing, and fun environment.
• A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave top-up, pension contribution, Udemy membership to keep learning and improving, and free gym membership.
• Great tech tools: Pick the computer and phone you most fancy within our budget ranges.
• Office life: We strongly believe in in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, and a wide range of yummy snacks and beverages. In addition, now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, Running team, movie nights in our cinema, or a Geek lunch. There is something for everyone!

Come as you are:
Truecaller is diverse, equal, and inclusive. We need a variety of backgrounds, perspectives, beliefs, and experiences to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you.