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Growth and Digital Solutions Manager L5

United States
Truss is a software development consultancy that builds government technology people actually want to use. Our systems regularly show up in the New York Times, and when we ask our team what they love most about working here, the answer is consistently the same: the people. We’re collaborative, we hold ourselves to high standards, and we care deeply about the craft of making government services work better.

Truss is looking for a Growth and Digital Solutions Manager to help expand our presence in federal and state markets — someone who has been on the government side and understands from firsthand experience how digital modernization work gets generated, funded, and evaluated. This role owns business development strategy, capture, pipeline, and key agency relationships, and sits within a small, collaborative growth team alongside a Proposal Manager, other Growth and Digital Solutions Managers, and Account Managers. It’s a high-impact position with the opportunity to grow.

The person who thrives here has worked within government on digital services modernization and brings real insight into how agencies make decisions. You’ll shape our capture strategies, strengthen our storytelling, collaborate on proposals, and build the relationships that connect Truss to the work we’re best at. You won’t be doing this in a vacuum — you’ll be working closely with a team that values honest communication, shared ownership, and doing right by our clients.

This is a fully remote opportunity with potential quarterly travel, reporting directly to the Head of Growth. The salary range for this role is $173,500 - $202,500.

The Growth and Digital Solutions Manager will be responsible for
delivering successful outcomes in three key areas:

1. Truss secures new work through deep customer intimacy and understanding of client needs.

  • Achieve a win rate greater than 50% on new deals by thoroughly understanding our customers and their needs.
  • Develop customer intimacy — understanding actual needs, what evaluators will respond to and why, and the characteristics they are looking for in a winning team.
  • Collaborate effectively with Delivery and Growth team members to ensure high-quality and timely proposals are submitted.


2. Implement strategies that recognize and adapt to changing market dynamics.

  • Maintains insight into the current state and future direction of the state and federal digital services modernization market.
  • Proactively monitor and respond to new procurement initiatives, such as GSA’s OneGov, and pursue innovative procurement strategies.
  • Track the movement of digital services professionals within state and federal governments, utilizing this information in our business development efforts.

3. Continuously enhance storytelling and growth processes through collaboration.

  • Craft compelling narratives and win themes that address our clients’ true pain points based on research, relationship development, and context. Our proposals have a distinct voice, narrate why our team is the optimal choice for a specific problem, and clearly illustrate how we will deliver a solution. 
  • Continually refine our methods and processes for developing proposals, including staffing and pricing strategies.
  • Work transparently and share insights and learnings internally to foster collective growth and iteration.

Skillset:

  • 4+ years working inside government (federal, state, or both) on software modernization or digital services delivery teams, as a core contributor, leader, or procurement professional
  • Prior employment with USDS, 18F, a state or federal digital services team, or in a comparable technical/product team within a government agency 
  • Exceptional relationship and partnership management skills, including proactive communication, setting context, negotiation, and empathy 
    • External: across agency leadership, program offices, and technical teams
    • Internal: cross-functional work within growth, delivery, staffing, and leadership
  • Able to establish and grow new relationships, both in person and virtually, fostering strong connections and customer intimacy beyond mere networking
  • Experience evaluating vendor proposals and/or has participated in source selection committees
    • Clear understanding of what a strong digital services proposal looks like from the other side
  • Strong familiarity with user research, human-centered design, and agile delivery in a government context
  • Active relationships with people still working in state and federal government
  • Attention to detail including accountability, organization, and a project management mindset: comfortable tracking multiple opportunities, commitments, deadlines, and deliverables
  • Understanding of vendor-side business development, capture, or proposal processes — or a strong desire to learn
  • Strong collaboration and communication skills — you write clearly, present persuasively, and work fluidly across teams 
  • Comfortable working in a fully remote environment and leveraging technology for collaboration and communication
    • Slack, GSuite, Zoom, MSTeams, Miro

Nice-to-have:

  • High familiarity with the latest procurement approaches emerging from GSA
  • Experience in both state and federal government, preferably HHS, Medicaid, or benefits administration
 
All Trussels enjoy full benefits, generous PTO, a co-working budget, an employee effectiveness budget, and company-wide transparency around salaries and career leveling (view the Truss Leveling Guide). We have been a remote-first organization since our inception and are passionate about work-life balance, building impactful teams, and committed to creating environments that encourage collaboration, different points of view, and creative solutioning.
 
Eligibility:
You must be eligible to work in the U.S. and may be required to pass a federal background check at the discretion of the client/project you are placed on. Truss employees must live and work within the contiguous U.S. Unfortunately, we are unable to sponsor work visas at this time. 

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