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Vice President Sales Operations and Strategy

San Luis Obispo. CA

Trust Automation

Trust Automation has over 35 years of experience in OEM Semiconductor Capital Equipment, Department of Defense, and General Industrial Automation industries.  Our major focuses of expertise are in the following areas where we have custom design, prototype, and volume manufacturing experience and capacity.

  • High performance electric motors, Axial, Radial, Transverse, Linear flux
  • High efficiency power electronics, 2Ph & 3Ph DC, AC, Sensorless, FOC, AC Inverter, DC-DC converters, multi-axis power systems
  • Advanced Control and Trajectory engines for motion control
  • High performance electromechanical actuators, high precision, harsh environment, linear and rotary
  • High performance hybrid power systems
  • Electric power management systems
  • Leading C-UAS, Drone awareness and mitigation systems

Trust Automation is differentiated due to our blended Commercial and Defense businesses units operating out of the same facility and our ability to work both as a standard product company and a Department of Defense Prime Contractor.  This ability to cross industries and pull technologies, techniques and design practices from outside of any given industry has fueled our high growth over the past 35 years.  As we continue to grow and participate in larger and more complicated contracts our team is growing to include experienced Sales and Marketing leadership to help drive and sustain this growth.

Job Summary

The Vice President of Sales Operations and Strategy’s main responsibility is to provide the strategy and tactical expertise needed to leverage our Commercial and DoD Brands into the next series of opportunities and contracts as our company continues to grow and evolve.  This includes mentorship of the Sales and Marketing team, developing strategies, identifying new products and creating roadmaps, global market research and sales efforts.  Consistent sales that are long term with follow-up on sales which reduce risk of a sales gap between large programs is essential.  The VP needs to have experience in successfully managing a direct and in-direct sales team and working with that team to generate and follow-up on new and old opportunities and help manage customer expectations when lead time or program schedule is at risk.  It is expected that the VP will communicate the “why revenue” is changing and work collaboratively with Finance, Engineering, and Operations on balancing what we need to do, and what we can do.  Additionally, working with leadership and management on the best use of our resources at any given time to have consistent sales verses surges in sales with periods of sales gaps.

Duties and Responsibilities

  • Create and execute strategic plans for sales and marketing teams to help us achieve our sales goals.
  • Analyze business tactics, performance data, pricing and sales strategies, market research data, and competitor products.
  • Develop sales strategies based on regional and global market research.
  • Ensure all marketing and sales strategies are in compliance with corporate governance policies and procedures.
  • Oversee the development of marketing collateral.
  • Establish and maintain relationships with key customers, suppliers, and partners.
  • Lead and manage the sales team to meet and exceed sales goals.
  • Analyze market trends and customer feedback to identify new opportunities and develop strategies to capitalize on them.
  • Prepare regular sales reports to track performance and make adjustments as needed.
  • Execute and monitor effective marketing campaigns.
  • Monitor the competitive landscape and develop strategies to stay ahead.
  • Set and manage the sales team budget.
  • Ensure compliance with all applicable laws and regulations.
  • Attend and participate in the weekly executive meetings including a written weekly update for the executive team.
  • Work with and manage the Sales, Marketing and Customer Service Departments as well as Outside Sales Rep Organizations and International Distributors.
  • In collaboration with CEO and leadership team develop a strategic plan to advance the company’s values, objectives and sales revenue growth while maintaining a diversified portfolio of customers.
  • Ensure profitability and measured growth as an organization.
  • Partner with operations to ensure sales achievements, production efficiency, quality, service effectiveness, brand awareness and efficient resource allocation to achieve desired ROI.
  • Responsible for entire Sales Cycle to include collaboration with engineering, supply chain, quality and finance departments.
  • Strategic planning with Sales Rep Organizations and Distributors to improve sales and profitability in those territories.
  • Strategic planning and execution with Senior Management and Management Teams.
  • Work with CTO on product approach and viability.
  • Conceive and execute on new tools or systems which improve processes on the sales side or improve usability for both sales and other company leadership.
  • Collaborate with the Finance department to create and manage sales goals and budgets.
  • Develop strategies and tactics for increasing market share within existing accounts and
  • Develop and implement annual business plans and manage the monthly, quarterly and annual expenses and revenue budgets.
  • Provide leadership, direction, mentorship, and management to the customer service, marketing and sales teams in a manner that ensures exceptional service to all stakeholders and that produces market differentiation and competitive
  • Establish clear sales metrics and benchmarks for measuring progress and maintaining focus; creates a companywide marketing reporting function that can rack, measure and analyze performance.
  • Develop a strong team. Coach, mentor and develop existing professionals.

Supervisory Responsibilities 

  • Oversee the Customer Service department and the Manager of Customer Service and Sales with goals and outcomes.
  • Manage the VPs of each market segment in Business Development’s goals and outcomes.

Position Requirements

  • Proficient in financial terminology, understanding, and analysis.
  • Measurable success in establishing and executing sales and marketing budget and action plans.
  • Knowledge of industry trends and competitors
  • Excellent communication, negotiation and leadership skills.
  • Strong organizational, analytical, and problem-solving skills.
  • Bachelor’s Degree in Business Administration, Finance, or relevant area required; MBA preferred.
  • A minimum of 15 years of marketing and sales experience with a demonstrated track record of accomplishments.
  • Strong leadership skills, able to lead change, mentor and motivate individuals.
  • Great track record of hiring and growing sales, marketing and customer service teams.
  • Firsthand experience strategizing and negotiating complex sales deals.
  • Ability to operate at both a strategic/conceptual level and at a detailed, operational level.
  • Metrics driven; highly disciplined.
  • Must have strong interpersonal skills, maturity and good judgment and be capable of communicating with a diverse range of individuals.
  • A hands-on, action-oriented approach that fits well with the entrepreneurial, fast-paced culture.
  • Engaging leadership style that builds and sustains credibility with staff, colleagues, clients and other stakeholders.
  • Broad functional experience in areas of strategic planning and marketing.
  • Preferred Experience: Proven track record of driving revenue growth within the Department of Defense and/or Federal government sectors, including navigating government contracting, compliance, and procurement processes. Will bring expertise in developing strategic partnerships and scaling business opportunities in these arenas to support ongoing growth and expansion efforts.

Physical Requirements

  • Hearing and speaking to exchange information in person, on the telephone or virtually.
  • Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items.
  • Seeing to read a variety of materials.
  • Sitting or standing for extended period of time
  • Physical agility to lift 30 pounds to shoulder height.
  • Physical agility to lift, carry, push, or pull objects.

Pay/Salary Information

Salary range for this position is $190,000.00 to $210,000.00 Annual Salary; position will have the potential to earn commissions and bonuses.

 

By submitting your application, you acknowledge that you have read and understand the information provided within. You certify that the information contained in this application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire, or for discharge should you be hired. 

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CALIFORNIA CONSUMER PRIVACY RIGHTS ACT (CPRA)

NOTICE TO APPLICANTS AND EMPLOYEES

 

 

Please take notice that Trust Automation and Trust Children’s Center(“Company”) collects certain personal information about you. This Notice describes the categories of personal information the Company collects and the purposes for which they are used in accordance with the California’s California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).

 

The law provides California applicants and employees with certain rights with respect to the personal information collected from them, including the right:

 

  • To delete personal information.
  • To correct inaccurate personal information.
  • To access personal information.
  • To know what personal information is sold or shared and to whom.
  • To opt out of selling or sharing of personal information.
  • To limit use and disclosure of sensitive personal information.
  • Not to be discriminated or retaliated against for exercising rights under the law.

 

The Personal Information That We Are Collecting. We are collecting the following personal information:

 

  • Identifiers, such as name, government-issued identifier (e.g., Social Security number), and unique identifiers (e.g., employee ID);
  • Personal information, such as real name, signature, SSN, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, passport number, federal identification authorizing work in the United States, access and/or passcodes, insurance policy number, education, employment, employment history, bank account number, other financial information, medical information, or health insurance information;
  • Characteristics of protected classifications under California or federal law, such as age, marital status, gender, sex, race, color, disability, citizenship, primary language, immigration status, military/veteran status, disability, request for leave, and medical conditions;
  • Commercial information, such as transaction information and purchase history (e.g., in connection with travel or other reimbursements or purchases from Company);
  • Internet or network activity information, such as browsing history and interactions with our online systems and websites;
  • Geolocation data, such as device location from usage of the Company’s devices;
  • Biometric information related to access to the Company’s secured access points;
  • Audio, electronic, visual, and similar information;
  • Professional or employment-related information, such as work history and prior employer;
  • Non-public education information;
  • Inferences drawn from any of the personal and sensitive personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

 

 

Personal information does not include:

  • Publicly available information from government records.
  • Information excluded from the CCPA’s scope, like:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

 

The Company does not currently employ, or anticipate employing, anyone under 16 years of age, the Company does not collect any personal information related to anyone under 16 years of age.

 

Where We Get Your Information From. The Company collects information about you from the following sources:

  • You;
  • Prior employers, references, recruiters, job-related social media platforms;
  • Third-party sources of demographic information;
  • Third-party companies, such as background check companies, drug testing facilities, licensing and credentialing organizations;
  • Claim administrators and investigators.

 

Depending on Company’s interactions with you, the Company may or may not collect all of the information identified about you.

 

How Your Personal Information is Used. We may use personal information for the following purposes:

 

  • Recruiting and retaining employees.
  • Collecting and processing employment applications, including confirming eligibility for employment, background and related checks, and onboarding.
  • Employee benefit plan and program administration.
  • Leave of absence administration.
  • Compensation administration and compliance, including payroll, bonuses, reimbursements, etc.
  • Maintaining personnel records and complying with record retention requirements.
  • Communicating with employees and/or employees’ emergency contacts and plan beneficiaries.
  • Facilitating and administering the use of Company’s property and resources, including Company’s information systems, electronic devices, network, and data, and preventing unauthorized access of such.
  • Workplace health and safety compliance.
  • Ensuring employee productivity and adherence to the policies.
  • Investigating complaints, grievances, and suspected violations of policy.
  • Complying with applicable state and federal laws, including labor, employment, tax, benefits, workers compensation, disability, equal employment opportunity, workplace safety and related laws.
  • Exercising and defending legal claims.
  • Any other purposes authorized by the California Privacy Protection Agency, California law, or federal law.

 

The Company may or may not have used personal information about you for each of the above purposes.

 

The Company will retain your personal information no longer than is reasonably necessary to comply with the business or commercial purposes stated above or as required by law.

 

Sharing of Personal Information.  The Company may share personal information with third parties in connection with the performance of our services and business operations, as permitted or required by applicable law. For example, we work with third parties that provide services to us and partner with third parties to develop, operate, deliver, maintain, improve, enhance, and protect our services and in connection with other operations. Those parties can include, but are not limited to:

 

  • Website hosting or information technology consulting service providers;
  • Data analysis service providers;
  • Legal service providers;
  • Accounting service providers;
  • Administrative service providers;
  • Security service providers;
  • Application service providers;
  • Benefits providers;
  • Occupational health providers;
  • Insurance providers;
  • Travel service providers;
  • Payroll service providers;
  • Telecommunications and messaging services.

 

We may also disclose your personal information for other purposes permitted by law such as to:

 

  • Comply with applicable laws;
  • Respond to governmental inquiries or requests;
  • Comply with valid legal or administrative processes.

 

The Company does not sell any personal information the third parties.

 

Employee Rights Related to Personal Information.  The CCPA and CPRA provides consumers with specific rights related to their personal information collected by a business. This section describes those rights and explains how to exercise those rights.

 

Access and Data Portability Rights.  You have the right to request that the Company disclose certain information about its collection and use of your personal information over the past 12 months. Once the Company receive and confirms a verifiable consumer request, the Company will disclose:

 

  • The categories of personal information collected about you.
  • The categories of sources for the personal information collected about you.
  • The business or commercial purpose for collecting your personal information.
  • The categories of third parties with whom we shared your personal information.
  • The specific items of personal information collected about you.
  • If the Company disclosed your personal information for a business purpose, a list identifying the personal information categories that each category of recipient obtained.

 

Deletion Request Rights.  You have the right to request that the Company delete any of your personal information that Company has collected and retained, subject to certain exceptions. Once the Company receives and confirms a verifiable consumer request, Company will delete your personal information from its records, unless an exception applies.

 

Specifically, we may be unable to delete personal information if retaining the information is necessary to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities. Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

 

Exercising Access, Data Portability, and Deletion Rights.  To exercise your access, data portability, and deletion rights described above, please submit a verifiable consumer request to the Company by one of the following methods:

 

Email:       hr@trustautomation.com

Mail:          Trust Automation Human Resources

                  125 Venture Drive, Suite 110

San Luis Obispo, CA 93401

 

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your personal information. A parent or guardian may make a verifiable consumer request related to a minor’s personal information.

 

Non-Discrimination.  The Company will not discriminate against an Employee for exercising any of their CCPA or CPRA rights.

 

Contact Information

If you have any questions or comments about this Notice, the ways in which we collect and use your personal information, please do not hesitate to contact us at:

 

 

Email:       hr@trustautomation.com

Mail:          Trust Automation Human Resources

                  125 Venture Drive, Suite 110

San Luis Obispo, CA 93401

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As set forth in Trust Automation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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