Partner Operations Manager

Partner Operations Manager 

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere.  In person attendance is required for one week during the year for Truveta Planning Week.

For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote

Who We Need 

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. 

This Opportunity

As Partner Operations Manager, you’ll play a pivotal role in scaling our partner-facing business by owning core operational processes, analytics, and strategic projects that drive efficiency and performance.  

Reporting to the Director of Partner Operations, you'll be the go-to operator behind a high-performing team of Business Development Directors, Solutions experts, and a post-sales customer success team. Your work will directly influence how we track team performance, drive pipeline growth, and bring new go-to-market ideas to life. 

You’ll collaborate cross-functionally with Marketing, Finance, Legal, and Product to bring structure and insights to a fast-moving, high-impact organization. 

What You'll own and Deliver

• Process Design & Optimization: Audit and redesign key workflows, such as sales opportunity intake and qualification, proposal creation, and contract review to eliminate bottlenecks. Support the implementation of sales methodologies, eg. MEDDIC, to improve sales cycle workflows. Create and maintain a living sales SOP library, updated regularly to reflect business evolution.  
• Project Management & Special Initiatives: Lead cross-functional initiatives such as new CRM workflows and GTM motions and sales plays. Support the evolution of Truveta’s Alliance Partnerships by ideating on incentive programs and designing a framework for shared Truveta-Alliance GTM opportunities. 
• Planning & Rhythm of Business: Run or support key Partner Team cadences, including weekly pipeline calls, monthly account strategy sessions, and quarterly business reviews. Prepare agendas, materials, and track action items to ensure meeting outcomes translate to execution. 
• Partner Team Onboarding & Enablement: Own the Partner Team onboarding plan, including trainings, process walkthroughs, and shadowing opportunities. Collaborate with marketing to support the creation and rollout of enablement materials, providing feedback to Marketing on Partner Team priorities and relevant focus areas. 
• Analytics & Performance Reporting: Help evolve how we track sales performance. Develop and maintain dashboards (e.g., in Salesforce, Excel, PowerBI) to track sales KPIs. Manage a framework to review KPIs and identify areas for the business to focus. 

Required Qualifications 

• 5+ years of professional experience, with 3+ years in business operations, consulting, or strategic program roles 
• Strong understanding of sales processes and familiarity with CRM systems and sales performance metrics 
• Proven success supporting B2B sales teams in high-growth environments 
• Proven ability to implement processes and drive cross-functional alignment 
• Exceptional organizational and project management skills; known for bringing structure to ambiguity 
• Excellent communication and stakeholder engagement skills, including experience working with leadership 
• Ability to think strategically (big picture) and tactically (get your hands dirty!) 

Preferred Qualifications 

• Familiarity with MEDDIC sales methodology 
• Experience in healthcare, life sciences, or real-world data (RWD/RWE) 
• MBA or other advanced degree is a plus 

Why Truveta?   

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together.  

We Offer:

• Interesting and meaningful work for every career stage
• Great benefits package
• Comprehensive benefits with strong medical, dental and vision insurance plans
• 401K plan
• Professional development & training opportunities for continuous learning
• Work/life autonomy via flexible work hours and flexible paid time off
• Generous parental leave
• Regular team activities (virtual and in-person as soon as we are able)
• The base pay for this position is $130,000 to $150,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options.

If you are based in California, we encourage you to read this important information for California residents linked here.

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.