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Manager of Account Management

Chicago, IL (Hybrid)

About Tubi:

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

About the Role:

We are looking for a dynamic and strategic thinking manager of our Client Services team in the Chicago office. Reporting to the Director of Account Management, this person will be responsible for working closely with the account management team to enhance their client work in providing best in class service across a list of Fortune 500 clients. The Manager of Account Management will focus on the day to day success of the team by providing support, guidance, and expertise to the team’s activities.  

This role is a hybrid role based out of the Chicago office. You must be willing to travel to our Chicago office three days/week. 

What You'll Do:

  • Responsible for the day to day management of team members on the Central Account Management Team
  • Develop an understanding of our Central client base and their needs
  • Partner with local Account Executives and Sales Leadership to collaborate on how best to achieve revenue goals and meet client needs
  • Gain a deep understanding of each Account Manager’s book of business and balance workload across the group
  • Work with Account Managers to foster strong relationships with their internal partners in Sales, Media Strategy, and Ad Operations
  • Empower Account Managers in their client facing activities by providing feedback and training
  • Identify and report in pace and performance trends 
  • Support Director of Account Management by ensuring national projects and initiatives are understood by the local Account Managers including training of new products, services and all client-facing initiatives
  • Responsible for onboarding new team members on the Central team
  • Ensure operational excellence by being the in-market expert in Account Management process  
  • Oversee monthly client billing with the local team and partner with management to close each month efficiently
  • Work closely with top tier clients and sales to understand campaigns objectives and the optimal execution

Your Background:

  • Bachelor’s degree from an accredited university or equivalent work experience
  • 6 - 8+ years experience in digital advertising ideally in account management or client services, an emphasis in the digital video landscape is preferred
  • 1 - 2 years of experience managing at least one direct report
  • Demonstrated experience in onboarding and training new team members
  • Experience working with third party ad servers, measurement companies, and data providers
  • Strong ability to mult-task and operate in a high pace environment
  • Highly organized and efficient 
  • Strong written and verbal communication skills
  • Ability to problem solve and provide proactive, dynamic solutions

#LI-DNI

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, and various benefits including medical/dental/vision, insurance, a 401(k) plan, paid time off and other benefits in accordance with applicable plan documents.

California, New York City, Westchester County, NY, and Seattle, WA

$120,000 - $143,000 USD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits.  The following distinctions below outline the differences between the Tubi and FOX benefits:

  • For US-based non-exempt Tubi employees, the FOX Employee Benefits summary accurately captures the Vacation and Sick Time.
  • For all salaried/exempt employees, in lieu of the FOX Vacation policy, Tubi offers a Flexible Time off Policy to manage all personal matters.
  • For all full-time, regular employees, in lieu of FOX Paid Parental Leave, Tubi offers a generous Parental Leave Program, which allows parents twelve (12) weeks of paid bonding leave within the first year of birth, adoption, surrogacy, or foster placement of a child in addition to applicable government leave program(s) and FOX’s short-term disability policy. This time is 100% paid through a combination of any applicable state, city, and federal leaves and wage-replacement programs in addition to contributions made by Tubi.
  • For all full-time, regular employees, Tubi offers a monthly wellness reimbursement.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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