Senior Program Manager - Delivery
About Turing
Based in Palo Alto, California, Turing is the world’s first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies.
Founded in 2018, the company has experienced tremendous growth with three million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including Forbes’s 2022 “One of America’s Best Startup Employers,” being ranked #1 in The Information’s 2021 Annual List of most promising B2B Companies and Fast Company’s “Annual List of the World’s Most Innovative Companies.”
The company’s leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.
Role Overview:
We are seeking a dynamic and experienced Senior Program Manager - Delivery to join our LLM Data Services Business Unit. The Senior Program Manager - Delivery will be responsible for driving key initiatives and ensuring the successful delivery of high-impact projects. This role will focus on two primary goals:
- Goal 1: Enhancing Data Quality and Availability
- Ensure the availability of high-quality, diverse data sets to support the training and optimization of large language models.
- Implement best practices for data collection, annotation, and validation to maintain data integrity and relevance.
- Collaborate with data scientists, engineers, and other stakeholders to identify data needs and develop strategies to meet those needs effectively.
- Goal 2: Driving Operational Excellence
- Lead cross-functional teams to deliver projects on time, within scope, and budget.
- Develop and implement scalable processes to improve operational efficiency and productivity within the business unit.
- Monitor and report on project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
Key Responsibilities:
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- Data Analysis & Reporting: Collect, analyze, and report on project data, highlighting key insights and trends to stakeholders for informed decision-making.
- Performance Evaluation & Predictive Analytics: Assess project performance against metrics and use historical data to forecast challenges, offering proactive solutions.
- Cross-functional collaboration & Decision Support: Collaborate with various departments to integrate actions into the overall strategy, providing data-driven recommendations for informed decision-making.
- Continuity Assurance: Ensure seamless project continuity by staying fully informed of all project details and decisions, ready to take over as needed.
Requirements:
- 10+ years of experience in managing large-scale delivery projects, with a strong technical background.
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. A Master's degree is a plus.
- Proven working experience in project management, with a focus on data services or machine learning projects.
- Strong understanding of data management principles and practices.
- Excellent written and verbal communication skills.
- Solid organizational skills, including attention to detail and multitasking abilities.
- Strong working knowledge of project management tools and methodologies.
- PMP or similar project management certification is a plus.
- Experience with agile methodologies is preferred.
Skills and Attributes:
- Technical Proficiency: Strong skills in Excel, and data analysis, with a solid understanding of process management.
- Leadership: Ability to lead and motivate cross-functional teams.
- Problem-Solving: Strong analytical skills to identify issues and implement effective solutions.
- Communication: Effective communication skills to interact with various stakeholders, including senior management.
- Adaptability: Ability to adapt to changing business needs and priorities.
- Collaboration: Strong teamwork and collaboration skills to work effectively with diverse teams.
Advantages of joining Turing:
- Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
- Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
- Competitive compensation
- Flexible working hours
- Full-time remote opportunity
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review Turing's GDPR notice here.
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