Strat & Ops Manager

About Turing

Based in Palo Alto, California, Turing is the world’s first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies. 

Founded in 2018, the company has experienced tremendous growth with three million global developers on its Talent Cloud and 900+ clients. Turing has received numerous awards, including Forbes’s 2022 “One of America’s Best Startup Employers,” being ranked #1 in The Information’s 2021 Annual List of most promising B2B Companies and Fast Company’s “Annual List of the World’s Most Innovative Companies.”

The company’s leadership team comprises both AI technologists from leading organizations including Meta, Google, Microsoft, Apple, Amazon, Twitter, Stanford, Caltech, MIT as well as tech consulting veterans from Accenture, Cognizant, Capgemini, McKinsey, Bain, and more.

Turing is searching for an experienced Strategy Operations Manager to join our Delivery team. This is a high-impact role that focuses on driving a few critical initiatives end to end i.e., from concept to strategy to execution to scale up.

The role is ideal for a high-caliber individual who possesses a strong mix of operator and management consulting experience. The role involves significant cross-functional leadership to drive an initiative and move metrics – working closely with diverse functions such as GTM, product, engineering, data science, operations and finance. It is an ideal role for a leader who is keen to work on high-impact company-wide initiatives with a “general manager” mindset. We are especially interested in someone who has demonstrated the ability to work with multiple levers to deliver business results in the past. 

What you’ll do:

• Driving and owning critical initiatives end to end i.e., from concept to strategy to execution to scale up.
• Defining the strategy for the initiative, potential impact, success metrics and go/no go.
• Be a key strategic thought partner to the Head of Operations, Head of R&D, and other senior leaders.
• Defining execution plans with key milestones and success metrics – including MVPs and scaleups – with close cross-functional coordination.
• Engage with GTM, Engineering, Data Science, and Operations stakeholders to align project objectives, secure necessary resources, and drive project success.

We’re excited if you are:

• Comfortable with ambiguity in a high-growth, constantly changing environment. Turing is rapidly scaling and you will have to wear multiple hats. 
• A highly driven person who likes to operate with high autonomy and ownership.
• Willingness to get your hands dirty to make an initiative successful and have a strong bias for action.
• Capable of operating in ambiguity, creating structure, and handling various aspects of project management and operational challenges. 
• Can leverage data to drive insights and decision-making but also balance out analysis paralysis v/s outcomes.
• Strong stakeholder management skills to effectively collaborate and influence at all levels of the organization.
• Strong relationship builder.

Education and experience (preferred):

• 4+ years of operating experience at a high-growth startup, preferably at the intersection of technology and operations.
• Good to have - experience with scale growth operations - setting up new channels (across digital & physical) of user acquisition and optimizing marketing spend.
• Experience in planning, leading & driving end-to-end initiatives.
• Experience with basic data analytics - SQL, Python, Excel. 
• Experience working with one or more of the following functions - Product, Engineering, Analytics / Data Science, or Operations.
• Minimum Bachelor’s degree (in business administration, engineering, finance, or economics-related fields).

Advantages of joining Turing: