Head of Revenue Operations

About Us

Turnkey is developer-first infrastructure for private key management, making it simple to create wallets, sign transactions, and automate on-chain actions through one elegant API, without ever exposing sensitive key material. Founded by the team who scaled Coinbase Custody from zero to a $100M+ ARR business and helped protect over $100B in crypto assets, Turnkey is tackling crypto security at its foundational level. Our mission is to make strong cryptography the default across the open internet the same way AWS made scalable computing the default for software.

Our team is low-ego, high-agency, and high-autonomy, with a significant amount of combined experience in cryptography, security, and low-level systems. We're building the trustless, programmable infrastructure that will power the next wave of mass-market crypto applications and we're looking for people who want to shape what that future looks like.

About the job

This is a hands-on, foundational role supporting an expanding go-to-market function. You’ll work closely with senior leadership to build the systems, processes, and insights that drive predictable and efficient revenue growth.

If you thrive in environments where you can create structure, improve workflows, and help teams move faster with clarity — this role is for you.

Highlights:

• Well-capitalized with strong long-term backing and high-profile VCs
• High-growth tech company expanding rapidly
• Recognized as a fast-scaling innovator in its sector
• Experienced founders and leadership team with deep industry expertise
• Early enough to have real ownership, established enough to scale with confidence

About the Role:

This is a hands-on role that works directly with the Founders and GTM leaders to create systems, processes, and insights that drive predictable and efficient revenue growth.

• Report to the VP of Revenue
• Build RevOps strategy across the full funnel: marketing, sales, onboarding, and customer success
• Map, design, and optimize GTM workflows to improve conversion, handoffs, and customer experience
• Build, own, and implement plan to continuously grow and accelerate conversion rates across each step of funnel
• Own, manage, and proactively update growth forecast model (including leadership team updates)
• Leverage competitive intelligence to improve conversion rates, forecasting, analyses, and broader rev ops strategy
• Own the evaluation, implementation, and management of RevOps tools (CRM, automation, analytics, enablement)
• Ensure data integrity and create a single source of truth for GTM metrics
• Build dashboards, reporting, and insights that drive decisions and highlight opportunities
• Monitor funnel performance, pipeline health, and revenue KPIs — and recommend improvements
• Build the operational backbone for onboarding, training, and GTM playbooks
• Support reps and CS with workflows, automation, and clear processes that reduce friction
• Provide actionable insights to Sales, CS, and Marketing

About You:

You’re someone who can build a RevOps foundation from the ground up — and you thrive on bringing clarity, structure, and efficiency to fast-moving teams. You’ll work across everything from day-to-day operations to strategic planning, always with a builder’s mindset: simplify, streamline, execute.

• 3+ years of experience, including 1–2 years in management consulting or 1–2 years in Business Operations/Strategy at a high-growth startup
• Experience as a solo RevOps operator — comfortable being both strategic and hands-on
• Strong command of CRM systems (HubSpot or Salesforce) and go-to-market tools
• Analytical mindset with the ability to turn data into strategy
• Deep understanding of SaaS revenue models, customer journey, and pipeline management
• Exceptional communicator who can influence without authority
• You’re passionate about leading projects and working cross-functionally, with experience in operational and analytical work

What We Offer

• Full benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the process
• Paid parental leave
• Unlimited PTO (and we will force you to take time off!)
• $3,000/yr learning and development budget to attend industry conferences
• Multiple team offsites per year
• Lunch stipend (for those physically in the New York City office)

Turnkey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.