Job Application for Director, Business Operations and Technology at tvScientific

Job Title: Director, Business Operations and Technology
Location: Remote, US
Department: General & Administrative
Type: Full-Time, Exempt
Experience: Senior, 7+ years
Salary Range: $160,000 - $200,000 / year (+ bonus, equity, and benefits)
Core Hours: 9 AM - 1 PM PST / 12 - 4 PM EST

About tvScientific

tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. We leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes. Our solution combines media buying, optimization, measurement, and attribution in one, efficient platform. Our platform is built by industry leaders with a long history in programmatic advertising, digital media, and ad verification who have now purpose-built a CTV performance platform advertisers can trust to grow their business.

Role Summary

We are seeking a Director of Business Operations and Technology to lead strategic initiatives and cross-functional projects that improve operational efficiency, usability by way of technology integration, and support business intelligence and insights. This role will require strong leadership, technical expertise, and operational management to ensure successful execution of complex projects and systems integration, including our own proprietary platform, Salesforce, NetSuite, our BI reporting tools, Docusign, etc.

The ideal candidate will have a proven track record of supporting teams cross functionally, driving technical implementations, and developing scalable processes.

What You'll Do

Business Intelligence & Data Management
- Champion the design and implementation of the data warehouse in collaboration with Data Engineering and cross-functional teams.
- Drive the transition from Snowflake and Workato to scalable, DE-supported pipelines.
- Lead the evaluation and adoption of a new BI tool to replace Looker/Looker Studio, ensuring it aligns with company growth projections.
- Work with stakeholders to define and centralize business KPIs for reporting and decision-making.
Salesforce & Systems Integration
- Oversee credit risk vendor integration and improvements to internal Salesforce workflows for customer onboarding.
- Enhance contract management capabilities (e.g., MSA, NDA, DPA, IO) in Salesforce and enforce these systems in conjunction with the “Kill the Pacing Doc” initiative.
- Collaborate with HR and Finance teams to complete the Paylocity-Salesforce-NetSuite integration.
Operational Excellence
- Drive enforcement of daily spend limits in collaboration with FinOps and ensure operational compliance with budget controls.
- Re-enable and test prospect auto-invite automation, ensuring a seamless engagement experience.
- Develop a framework for variable monetization to optimize customer fees for maximum company margin.
- Coordinate with FinOps and PMM teams to execute the Stripe Credit Card processing integration and associated PCI compliance training.
Project Management & Leadership
- Translate alpha testing insights into technical requirements for General Availability (GA) launches (e.g., “Kill the Pacing Doc” initiative).
- Oversee data migration efforts for legacy data (e.g., 2023/2024 customers) during system upgrades.
- Act as a business stakeholder in prioritization discussions, authoring PRDs and driving cross-functional alignment.

How We'll Define Success

Seamless Data Management: Successful implementation of a scalable data warehouse with centralized business KPIs, transitioning from Snowflake and Workato to DE-supported pipelines.
System Integration Efficiency: Completion of key integrations (Paylocity-Salesforce-NetSuite, Stripe Credit Card processing) with minimal disruptions and full operational adoption.
Operational Excellence: Enforcement of budget controls and daily spend limits, leading to improved financial compliance and margin optimization.
Process Optimization: Elimination of manual workflows through automation initiatives such as the “Kill the Pacing Doc” project, improving speed and accuracy.
Strategic Tool Adoption: Implementation of a new BI tool that meets company growth needs and enhances data-driven decision-making.
Cross-Functional Collaboration: Effective partnership with stakeholders across Finance, HR, Product, and Sales to align business operations with strategic goals.
Project Delivery: On-time and within-budget execution of key initiatives, with measurable improvements in efficiency, compliance, and revenue growth.
Stakeholder Satisfaction: Positive feedback from internal teams on improved usability and efficiency of integrated systems.

You’ll Be Successful in This Role if You Have/Are

Education & Experience
- Bachelor’s degree in Business Administration, Computer Science, Data Science, or a related field.
- 7+ years of experience in business operations, technology implementation, or project management roles.
- Experience with Salesforce, NetSuite, and BI tools (e.g., Looker, Tableau, Power BI).
Technical Skills
- Strong understanding of data pipeline architecture and data warehouse design.
- Hands-on experience with Salesforce integrations and advanced workflow automation.
- Familiarity with financial systems (e.g., Stripe, NetSuite) and PCI compliance requirements.
- Knowledge of contract management systems and enforcement processes.
Leadership & Soft Skills
- Proven ability to manage complex, cross-functional projects involving multiple stakeholders.
- Exceptional communication skills with the ability to align technical and non-technical teams.
- Strategic thinker with a track record of identifying and solving operational bottlenecks.
- Strong negotiation and vendor management experience for system evaluations and transitions.

You May Also Have

Experience with tools such as Snowflake, Workato, or similar data integration platforms.
Familiarity with DE pipelines and scalable BI tool migrations.
Background in customer spend management and monetization strategies.
Master's degree or MBA. (preferred)

Culture and Benefits

At tvScientific we believe people do their best work when they feel challenged and engaged by their day to day responsibilities, when they’re surrounded by smart, hard working people, and when they have a healthy work life balance. Our company culture and benefits package reflects these beliefs.

Full health, dental, and vision insurance - up to 95% funded by the company for employees.
Employee stock option program.
Company-sponsored retirement plan with a matching contribution program.
12 annual paid holidays (including 2 flexible days).
Generous PTO policy (get your work done and take the time you need).
A remote-first environment that allows employees flexibility to work from most places in the US.

As tvScientists We Are...

Big Thinkers: We believe in setting audacious goals and envisioning transformative change.
Radically Transparent: We value transparency in all aspects of our business. We foster a culture of open communication, honesty, and accountability.
Performance-obsessed: We are passionate about achieving exceptional results. We strive for excellence in everything we do and set high standards for ourselves.
Data-driven: We embrace the power of data, science, and technology as crucial drivers of our success.
Trust Builders: We prioritize building and nurturing trust with our stakeholders. We understand that trust is the foundation of successful relationships and business partnerships. Through our actions, integrity, and commitment to delivering on promises.
Forever Students: Challenge assumptions to look for solutions. We create a safe environment for experiments and risk-taking by our customers and employees.

tvScientific is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. tvScientific is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Director, Business Operations and Technology

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