Senior Manager, New Business

See yourself at Twilio

Join the team as our next Senior Sales Manager, New Business Accounts.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

As a Senior Sales Manager for New Business Accounts, you will be responsible for an experienced sales team, working with upper Mid-market and Enterprise new customers. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere.

The right candidate will be a critical addition to the LATAM leadership team and will serve as a commercial leader responsible for achieving Incremental Annual Contract Value goals to further accelerate the growth of Twilio Communications Business.

Responsibilities

In this role, you’ll:

Recruit, empower and retain world-class sales account executives that consistently deliver against sales and Incremental Annual Contract Value growth targets.

Develop annual sales targets, as well as a disciplined monthly and quarterly sales forecasts, and present accurate and timely reporting of results to management.

Collaborate closely with colleagues across the regional organization from solutions engineering, sales ops, marketing, support and more.

Play an active role in sales activities with enterprise customers and partners and help the team to identify and close large opportunities.

Work closely with key customers and ensure post-sales teams drive success through ongoing delivery and support.

Balance competing priorities and manage multiple deals at the same time.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 10+ years’ experience driving ambitious sales results selling innovative technology to enterprise customers.
• Functional expertise in sales, leading successful software sales.
• Ability to recruit, develop, retain, and inspire team members across direct sales.
• Track record driving growth with consistency, repeatability, and scalability.
• Experience developing customer-driven sales strategies that cut across all GTM functions, as well as influence and inform product development.
• Experience operating in a fast-paced environment, as well as at significant scale.
• Proven experience communicating, negotiating, and closing with C-level executives.
• BS or BA degree or equivalent work-related work experience.
• English and Spanish proficiency required, and Portuguese would be a plus.

Desired:

• Experience working with customers going through digital transformation journeys and migrations to the cloud
• Experience working in other enterprise software domains would be a plus.

Location

This role will be Remote and based in Colombia.

Travel around the Spanish Speaking region is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.