Sr. Application Engineer, I2C & Revenue

See yourself at Twilio

Join the team as our next Lead Application Engineer I2C & Revenue.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to join our Enterprise Application Development and Operations team as lead application Engineer. As a lead application engineer, this role  is expected to architect, design, develop, configure, test and support the Oracle Fusion Cloud ERP applications involving  Cloud AR, Collections, Cash Management and Revenue management Cloud Service systems that supports all the key business processes involving Finance, quote, Billing, AR, Revenue, Collections & Accounting teams. The ideal candidate should be a self-starter, have a solid analytical mindset, excellent interpersonal communications, diligent time management skills, be team-oriented and have a strong work ethic.  Lastly you work well under pressure to meet ongoing and overlapping deadlines within short time constraints. 

This role is expected to be an SME in Oracle Cloud Fusion Billing, AR, Revenue Cloud Service, product and pricing config, Cash application and collection processes integrated with multiple upstream usage systems and downstream systems. Able to understand and manage Twilio’s entire I2C landscape in partnership with the Global Accounting and billing teams to drive system integration, reporting, automations and innovation. You will gather requirements, plan, architect, design, configure, develop and test the I2C processes in Oracle Cloud Fusion ERP. You need to have an end- end understanding of Twilio’s multiple billings platforms and build scalable systems for Acquisitions, Work on enhancements and key compliance related projects.

Responsibilities

In this role, you’ll:

• Architect, Design and develop platform/product extensions, as per Oracle SAAS delivery methodology, that meets the additional functionality specified by the Business team.
• Conduct design workshops, build proof of concepts, prototype of a working model for the effective design sign-off from the business
• Learn the skills required to translate business problems into technical solutions as per Oracle fusion cloud AR and Revenue Cloud Service product roadmap.
• Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports by using Oracle Transactional Business Intelligence (OTBI), Oracle Business Intelligence  Publisher (BIP), etc
• Plan, Design, develop, test and deploy Integrations involving systems like Oracle Fusion Cloud AR, Revenue Management Cloud Service, Highradius, Monkey, Salesforce, etc
• Develop and deliver cost effective workflows per business requirements - to create journals, invoke SaaS APIs, to upload monthly usage billing, create reports for critical month end processes
• Use developer tools and events for performing data loads and amendments
• Configure and develop payment integrations to invoke APIs and create payments with external banks, payment platforms.
• Manage KLO, upgrades, stories in sprint delivery
• Mentor and lead junior consultants in the team to enable them to make project deliverables.
• Provide support to the business team with the adoption approach around CPQ, QTC process
• Develops and executes system conversion and implementations. 

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Strong experience in AR, with additional knowledge of cash management and purchasing processes.
• Strong experience with Oracle Fusion.
• Proven ability to configure systems and provide actionable suggestions to stakeholders.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills to engage effectively with diverse teams and stakeholders.

Desired:

• Bachelors in Finance or Engineering
• Oracle Fusion AR certification
• Oracle Fusion RMCS certification

Location

This role will be remote and based in Canada.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions..

The estimated pay ranges for this role are as follows:

Based in British Columbia. : CAD 107,000 - CAD 134,000.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.