Developer Evangelist

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Developer Evangelist.

About the job

This position is needed to help us inspire and equip a global network of millions of developers who will build the future of customer engagement. The Developer Evangelist will define developer relations in the APJ region, while sustaining a relationship that fuels every developer's journey to know, use and love Twilio. The Developer Evangelist will serve as the regional liaison for local developer communities, build Twilio-powered solutions, such as SMS, Voice and Email, to address developer needs and partner with Marketing, Product and additional teams.  The role requires a deep understanding of the developer community and technical knowledge, as well as the ability to take complex ideas and make them accessible in order to inspire creativity through code.

Responsibilities

In this role, you’ll:

• Help us inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio.
• Be an active and authentic participant in the developer community wherever they gather online and offline. For many of those developers, you will be "the face" of Twilio -- the person they ping when they need help. They will feel like VIPs because they know you. And when someone who works at Twilio needs to talk to developers in the APJ developer community, they'll come to you.
• Attend, plan and speak at in-person and virtual events.
• Write clear and empathetic content that breaks down the complex into the understandable while telling stories with code, equipping developers with knowledge of tools and techniques.
• Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives.
• Drive projects independently from inception to completion, outlining key milestones and ensuring deadlines are met.
• Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the APJ region and across the company.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 

Required: 

• Proficient in writing Python, PHP, Node, C# (.NET), or Java with insights into web frameworks within or across these languages.
• A love of teaching others, curiosity and excitement about technology.
• 8 years of experience writing production code, with strong empathy for developers to successfully guide their building process.
• Experience in cross-functional collaboration with teams like sales, support, product and marketing.
• Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements.
• Skilled in storytelling to highlight developers building on Twilio and inspire others.
• Experience in public speaking, writing, and/or organizing engaging programs.

Desired:

• Familiarity with the APJ developer and industry landscape, including local communities, events and programs.
• Familiarity with project management tools and methodologies.
• Ability to influence and build effective working relationships across all levels of the organization.
• Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication.
• Experience in organizing and running developer events.

Location

This role will be remote, and based in Sydney, Australia.

 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25-50% travel is anticipated to help you connect in-person in a meaningful way. 

 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

 

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com.