Technical Revenue Accounting Manager

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team a Twilio’s next Technical Revenue Accounting Manager.

 

About the job

 

In this individual contributor role, you’ll be a key player in ensuring our revenue recognition is ASC 606-compliant and operationally scalable.  You will assess and document revenue conclusions for complex multi-element arrangements, support month-end close, and drive cross-functional alignment across Sales, Legal, FP&A, and systems teams.  The successful candidate will be someone who thrives on solving nuanced technical issues in a practical way, excels at cross-functional collaboration, and loves building scalable processes in a rapidly evolving, high volume environment.

 

Responsibilities

In this role, you’ll:

• Research and prepare technical accounting assessments of complex customer contracts, including multi-element arrangements, usage-based pricing, variable consideration, and customer incentives.
• Partner cross-functionally with Sales, Legal and FP&A as needed, on specific contract reviews and overarching commercial strategies to ensure  revenue recognition is in compliance with ASC 606.
• Lead alignment with operational accounting in the use of revenue tools for the implementation of new customer contracts, modifications, and the periodic review of assumptions used to establish revenue recognition in compliance with ASC 606.
• Support the monthly revenue close process, including reviewing journal entries, reconciliations, and investigating anomalies in revenue recognition.
• Own SOX controls, audit deliverables and SEC reporting related to revenue recognition and disclosures.
• Maintain the process for determining and updating Stand-Alone Selling Pricing (SSPs), including periodic refreshes, quantitative analysis, and documentation in compliance with ASC 606.
• Help maintain revenue accounting policies, including memos,position papers that evolve with the business and educate teams on the principles and requirements.
• Collaborate with systems and business partners to design and enhance revenue automation tools ensuring accurate system configuration and accounting logic.
• Lead  revenue accounting for new product launches and GTM initiatives ensuring scalability of the end-to-end processes.
• Become an expert and an end-to-end owner in your areas of responsibility, be a holistic forward thinker, strengthen big picture vision, drive improvements, lead change.
• Support special projects and company wide-initiatives as needed, leveraging technical expertise to drive successful outcomes.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

 

 

*Required:

• Bachelor’s Degree in Accounting or related field
• 6+ years of progressive experience with a focus in technical accounting within a public accounting firm and a large fast-paced corporate environment
• In-depth technical knowledge of ASC 606 and US GAAP with hands-on experience accounting for SaaS and usage-based revenue models
• Proficiency designing internal controls based on thorough grasp of the fact pattern and applicable risks. 
• Strong analytical and problem solving skills with the ability to interpret and apply accounting standards to complex real-world scenarios 
• Excellent communication skills, both written and verbal, with the ability to explain complex accounting concepts to non-financial stakeholders 
• Ability to influence and build effective working relationships with all levels of the organization
• A diligent self-starter, with intense curiosity, and a proven ability to take initiative and be proactive in addressing complex issues.  Ability to cut through the noise to identify the core components of a problem, and then drive towards a pragmatic, scalable, and optimized outcome
• High attention to detail, a curious mind, and a commitment to accuracy and integrity in financial reporting

Desired:

• CPA or equivalent certification
• 5+ years of Big 4 public accounting experience
• Experience in revenue accounting at either high-growth technology startups or well-established companies
• Experience with Oracle RMCS and Zuora Revenue

 

Location

 

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

 

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

 

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $104,300.00-$130,300.00 .
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $110,400.00-$137,900.00.
• Based in the San Francisco Bay area, California: $122,600.00-$153,200.00..
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until June 5th 2025 but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@twilio.com.