Sales Development Representative

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Sales Development Representative (SDR).

About the job

This position is needed to play a crucial role in driving Twilio's growth in the region. Your primary responsibility will be to identify and qualify new business opportunities, engage with potential clients, and support the sales team in expanding Twilio's footprint across LATAM markets. 

Responsibilities

In this role, you’ll:

• Lead Generation: Proactively identify and research potential clients in the Latin American region, focusing on industries that can benefit from Twilio's communication solutions.
• Outreach and Engagement: Initiate contact with prospects through various channels, including email, phone, and social media, to introduce Twilio's products and services.
• Qualification: Assess the needs and challenges of potential clients to determine their fit for Twilio's offerings, and qualify leads for the sales team.
• Collaboration: Work closely with the sales and marketing teams to develop and execute strategies for penetrating new markets and expanding existing accounts.
• Market Insights: Gather and report on market trends, customer feedback, and competitive landscape to inform strategic decisions.
• Relationship Building: Establish and maintain strong relationships with key stakeholders and decision-makers within target organizations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Previous experience in sales, business development, or a related field, preferably within the technology or telecommunications industry.
• Strong understanding of the LATAM market
• Excellent communication, negotiation, and interpersonal skills, with a proactive and results-driven approach.
• Language Skills: Fluent in Spanish, with strong English communication skills.

Desired:

• Background in Electronic, system engineering or similar field

Location

This role will be remote, and based in India Colombia

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.