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Software Engineer, Early Career - Messaging API

Remote - US

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L1) - Messaging API!

Who we are & why we’re hiring

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

This position is needed to build and enhance the Messaging APIs, ensuring their reliability, availability, and scalability to provide a seamless and trusted experience to our customers.

As part of the Messaging API team, you will own the gateway services into the Messaging Platform. From orchestrating messages to retrieving message logs, you will work across various tech stacks to deliver a consistent customer and developer experience that abstracts away the complexity of the underlying Messaging Platform. You will play a key role in shaping the future of our APIs, delivering new and innovative experiences to our growing customer base.  

Responsibilities

In this role, you’ll:

  • Operate independently and self-sufficiently, while also excelling in team collaboration and leadership when appropriate. 
  • Design and implement solutions to introduce seamless features to the Messaging product.
  • Scale solutions and infrastructure to ensure  highly available and resilient customer experiences. 
  • Engage in all stages of the software development lifecycle, including planning, designing, coding, testing, deployment, and monitoring. 
  • Use a variety of testing methodologies (unit, integration, cluster, end-to-end, performance, fault tolerance) to ensure performance, stability, and reliability in our code and products.
  • Deploy code to the cloud; learn and use AWS, K8s, CI/CD, front-end frameworks, and back-end service building techniques.
  • Participate in the refinement of the team’s Product Backlog, estimating work and other Agile ceremonies as a strategic voice to the team.
  • Collaborate with cross-functional stakeholders to align goals and deliver high-quality solutions. 
  • Foster a positive team environment to promote collective growth. 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Bachelor's degree in Computer Science or a related engineering field
  • 0-2 years of  hands-on experience in a school or industry setting building software that solves real-world problems
  • Strong computer science fundamentals, including data structures, algorithms, operating systems, networking, and distributed systems
  • Independent and curious; uses available resources and thinks creatively to find solutions
  • Able to learn quickly and be proactive in gaining knowledge needed to work on scalable, distributed backend services
  • Works well in a team setting, open to feedback, and highly motivated
  • Knowledge and experience working with REST APIs
  • Basic understanding of distributed systems design fundamentals
  • Experience in Java or other object oriented programming languages; familiarity with advanced concepts like concurrency, multi-threading, and performance optimization

Desired:

  • Practical understanding of relational databases like MySQL, including query optimization and data modeling principles
  • Experience developing with AWS services.
  • Knowledge and experience with Dropwizard or Spring Boot applications
  • Experience with scaling distributed backend systems

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, or WA.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of Colorado, California, New York, Washington, and Washington D.C. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

  • Based in Colorado or Washington D.C.: $120,000.00
  • Based in New York, Washington State, or California (outside of the San Francisco Bay area): $126,500.00
  • Based in the San Francisco Bay area, California: $141,000.00
  • This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Applications for the role will be accepted on an ongoing basis.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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