Senior Software Engineer (L3)

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Senior Software Engineer on Twilio’s Platform Engineering Infrastructure as Code Foundations (IaCF) team.

About the job

As a Senior engineer on the Platform Engineering IaCF team at Twilio, you will play a pivotal role in reducing variability in infrastructure provisioning and ensure a consistent, high-quality environment for our cloud-native infrastructure. You will work closely with cross-functional teams to design, implement, and maintain IaC solutions that simplify the process of provisioning and managing cloud infrastructure for engineers. This role offers an exciting opportunity to contribute to build cutting-edge developer platforms within a dynamic and rapidly growing organization.

Responsibilities

In this role, you’ll:

• Design, implement, and maintain the overall IaC solution for Twilio's cloud-native infrastructure on AWS.
• Collaborate with Engineering teams to integrate best provisioning practices into the software development lifecycle (SDLC) and CI/CD pipelines.
• Design and maintain testable Terraform solutions to control provisioning for internal systems at Twilio.
• Manage and enhance Terraform runner and modules to ensure robust and repeatable provisioning across all environments.
• Implement robust testing and linting frameworks for Infrastructure provisioning.
• Contribute to best practices and initiatives to foster a culture of engineering across the organization.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Strong sense of Being an Owner, Wearing the Customer Shoes, with the ability to Empower Others demonstrated through clear communication and collaboration.
• Skills to work independently with multiple global teams, developing, configuring, deploying, and operating the global infrastructure for Twilio’s platform.
• Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.  
• Proven experience in working in the Platform Engineering space designing, implementing, and maintaining solutions, preferably within a cloud-based SaaS environment.
• 5+ years experience writing production-grade code in a modern programming language like Go, Python.
• Proficiency in IaC(Terraform, Pulumi), Infrastructure provisioning testing frameworks(Wiz, OPA, terratest), Kubernetes, and AWS concepts, best practices, and tools.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex security issues.
• Participate in team on-call rotations.
• Solid problem-solving skills, proactive attitude, and ability to work collaboratively in a dynamic team environment.

Desired:

• Solid understanding of IaC, Infrastructure provisioning, Infrastructure provisioning testing, Policy, Kubernetes, network protocols, TCP/IP stack, and security principles.
• Experience with Harness, Terraform Cloud , Pulumi, Crossplane, Atlantis, TACOS, Wiz, OPA Conftest, Terratest, Checkov, TFLint, Terrascan, Infracost and related tools

Location

This role will be remote and based in India. 

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.