Integrated Solutions Engineer - P2

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer - Integrated Solutions

About the job

This position is essential for developing and delivering new functionalities, features, and automations to support Twilio's internal platforms. As a key contributor, you will write impeccable code to design scalable and sustainable solutions. The features you create will be utilized by multiple teams within Twilio, driving efficiency and productivity across the organization. Your work will empower our internal teams to build more delightful and efficient solutions, significantly impacting Twilio's overall operations. 

Responsibilities

In this role, you’ll:

• Use your skills and creativity to solve problems and build functionality into Twilio’s Internal Platforms and Tools
• Develop and maintain software, contributing to the overall success of Integrated Solutions Team
• Work with a small and collaborative team, whiteboarding ideas, building full stack products, Apis and services
• Engage in all stages of the software development lifecycle, including project planning, designing, coding, testing, deployment, and monitoring. 
• Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
• Support production operations, building, releasing and assisting with team on-call
• Craft clear and concise documentation
• Work closely with a talented team of cross-functional engineers, designers and product managers.

Qualifications 

Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 3+ years of software development experience in JavaScript or a related OO language
• Experience building scalable software systems, and background in distributed systems or infrastructure to help deliver mission critical applications
• Experience building web applications that delight customers and the developers working on them
• Strong understanding of REST APIs, including how they work and how to integrate with different tools using APIs
• Passionate about technology and enthusiasm for learning and working with new technologies
• Champion good engineering habits (development and testing techniques, security, tech debt balance, agile habits) within your team
• Excellent verbal and written communication skills
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience

Desired:

• Experience developing on ServiceNow Platform
• Experience on Atlassian tools (Jira, Confluence)
• Experience developing for AWS services

Location

This role will be remote, and based in India <Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi>.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.