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Executive Business Partner

Remote - US

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.

See yourself at Twilio

Join the team as our next Executive Business Partner.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

You will provide proactive calendar support, juggling multiple deliverables with competing deadlines and take effective action without knowing the full picture. You will partner with executives to drive execution on team initiatives in support of business priorities. You will serve as a point person for both your executives direct reports and the administrative business partners in your organization. You will be a part of an incredibly talented team of Executive Business Partners and Administrators.

Responsibilities

In this role, you’ll:

  • Partner with your executives to understand their priorities in order to effectively address meeting requests and manage complex calendars, stack rank meeting requests and redirect as needed.
  • Work independently and execute decisions on behalf of your executive while exercising discretion in committing time and evaluating needs.
  • Manage complex travel on behalf of your executives (domestic and international), prepare expenses, organize and assist with special events, team activities and successful meetings through research, participant coordination, material preparation and logistics management.
  • Act as a point person for your executives’ direct reports, building strong relationships across their team(s) to progress your executives’ priorities and identify any challenges.
  • Plan agendas, draft presentations, take meeting minutes/actions, and coordinate oral and written communication for executives
  • Collaborate with your peer Executive Business Partners cross-functionally in alignment towards achieving company strategy, goals and objectives.
  • Develop a deep understanding of the overall business in order to support your leader and team and your own career development.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  •  5+ years’ experience supporting executives in a fast-paced environment with the ability to make good decisions in sometimes ambiguous environments with changing priorities.
  •  Superior attention to detail and high level of integrity and discretion in handling confidential information;
  •  Demonstrated abilities to build cross-functional relationships, partnering closely with leaders and peers, and keeping multiple teams and projects on track in parallel.
  •  Experience planning domestic and international travel including air travel, hotel accommodations, visa requirements etc
  •  Confident abilities to plan and facilitate virtual, in person, or hybrid leadership summits and team-building events.
  •  Proficient in common administrative tools (i.e. G-Suite, Zoom, Slack etc.)
  •  Excellent time-management skills, problem solving abilities, ability to anticipate needs and a master multi-tasker.

Desired:

  •   Previous support roles within the High Tech industry
  •   Understanding of business operating cadences and team requirements to align and maintain rhythms
  •   Prior experience with contract management and procurement processes
  •   Ability to conduct research, create reports or presentations
  •   Managing T&E expenses to budget
  •   Strong written and verbal communication skills
  •   Ability to think outside the box and know when to pivot as needed

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only*

The estimated pay ranges for this role are as follows

  •   Based in Colorado or Washington D.C.: $92,800.00 - $116,000.00 USD
  •   Based in New York, Washington State, or California (outside of the San Francisco Bay area): $98,320.000 - $122,900USD.
  •   Based in the San Francisco Bay area, California: $109,200.00 - $136,500.00 USD.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Applications for this role are intended to be accepted until 1/27/2026 but may change based on business needs.



Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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