Internal Auditor

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step.

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See yourself at Twilio

Join the team as Twilio’s next Internal Auditor.

About the job

This position is needed to support the delivery of Twilio’s Internal Audit plan and our SOX/ICFR compliance requirements. This will be a highly visible role across the Controllership group. The successful candidate’s key responsibilities will involve, but not be limited to the control testing and delivery of the India ICFR Compliance and SOX processes. We are looking for an individual who can bring strong SOX, Internal Audit knowledge and skills to a highly collaborative environment. The position will report directly to the Senior Manager Internal Audit.

Responsibilities

In this role, you’ll:

• Design, execute and complete testing of the design and operating effectiveness of SOX/ICFR business processes and IT controls, including entity and process level controls, IT general and application controls 
• Lead end to end walkthroughs to identify risks, control gaps, and improvement opportunities
• Improve SOX/ICFR documentation and work papers (i.e. work with process owners to refine risk control matrix, improve process flows, refine / develop test procedures, propose control language and associated risks etc.)
• Assist in evaluation of new processes, policies and systems to determine relevance to and impact on the SOX/ICFR program, including assessing design of controls based on identified risks
• Evaluate audit findings and coordinate remediation of deficiencies
• Contribute to special projects both on-going and recurring (e.g., scaling controls, segregation of duties, implementation support/advisory), as needed, in an effective and efficient manner
• Liaising with external auditors as required
• Building strong professional relationships with the leadership in the business

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 2+ years experience in SOX and internal audit 
• Degree in Accounting, Finance, or a related field (or equivalent local qualification)
• Understanding of Sarbanes-Oxley (SOX) requirements, internal auditing standards, accounting, COSO and risk assessment practices
• Ability to identify risks and controls when evaluating various business processes
• Demonstrated experience performing, control testing (business & IT-dependent), SOX 404 walkthroughs and testing as well as process documentation and risk/control identification
• Ability to work independently and as a team
• Excellent verbal and written communication skills

Desired:

• Big 4 or Tech Experience is a plus

Location

This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.